To assist L&D in overall operational and administrative tasks including compiling of learner's progress, learning hours, evaluation, and assessment, designing of communication materials, transferring of data to become readable information, and other daily L&D tasks.
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SLA & KPI Tracking: Monitor and evaluate the day-to-day performance of our key service provider managing the learning administration, ensuring strict adherence to agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Performance Reviews: Conduct regular operational reviews with the vendor to identify bottlenecks, optimize workflows, and drive continuous service improvement.
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L&D & Admin: Coordinate onboarding, staff training, and professional development programs. Manage training schedules, records, and departmental HR administration.
HRD Corp & e-TRiS: Handle grant applications, claims, and compliance documentations directly via the e-TRiS portal.
Management & Coordination: Work closely with higher management to align L&D goals. Organize training logistics, venues, and materials for internal and external facilitators.
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Handle end-to-end recruitment for HQ and Operations positions across 4 Companies (FNB) including manpower requisition, sourcing, selection, offer issuance and onboarding.
Source suitable candidates through job portals, social media, employee referrals, walk-in interviews, career fairs and recruitment agencies.
Screen applications, conduct phone screenings and coordinate interviews with the respective HODs.
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Payroll & C&B Administration- Support monthly payroll preparation and processing.- Assist with payroll inputs including attendance, leave, overtime and other payroll-related information. Payroll inputs are complete, accurate and submitted within agreed timelines. HR Administration & Employee Documentation- Prepare HR letters and employee correspondence, excluding Offer Letters.- Maintain and update employee personal and employment records. Employee records and HR documents are accurate, updated, properly filed and handled confidentially. Attendance, Leave & Employee Records- Assist in monitoring attendance and leave records.- Verify payroll-related attendance/leave information and follow up discrepancies. Attendance and leave records are properly maintained and discrepancies are followed up promptly. HR Operations & Employee Support- Assist with HR reports, audits and day-to-day HR operations.- Support employee enquiries and other HR duties assigned. HR activities and reports are completed accurately, timely and in accordance with internal procedures.
Perform the full spectrum of HR activities in including Payroll, Compensation & Benefits, Recruitment, Training, Industrial Relations and Employee Relations.
Responsible for compliance of all statutory requirements; EPF, LHDN, Socso and liaising with Government Agencies on any relevant matters.
Responsible for all HR documentations and administrations.
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Define and lead the country people strategy, aligning workforce planning, organizational capabilities, and culture to deliver on 3–5 year business growth ambitions
Drive organizational design and operating model transformation to enhance scalability, productivity, and cost efficiency
Build a robust leadership pipeline through targeted succession planning and leadership development for critical roles
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Resolve day-to-day tickets globally via Workday and Service Now, ensuring timely updates and system accuracy.
Act as first point of contact for questions from Alcon associates and managers
Process HR lifecycle changes: employment verifications, personnel file administration, new hire processes, employee data changes, onboarding, colleague referrals and others, following global and local processes and compliance guidelines and maintain confidentiality of employee data
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Lead the delivery of end-to-end HR business partnering priorities across business operations, ensuring alignment with business goals, employee experience, and organizational effectiveness
Translate management decisions into actionable short- and long-term HR initiatives that are aligned with the company's strategic direction
Develop and review talent management strategies for critical leadership positions, building talent readiness and succession plans that ensure continuity and organizational resilience
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The hotel will offer a range of facilities including an all-day dining restaurant, bars, a swimming pool, fitness center, one ballroom, and three meeting rooms, with a total event space of 965 sqm.