End-to-End Recruitment: Align closely with department heads regarding hiring demands; execute recruitment plans, source candidates, and coordinate the interview process.
Employee Lifecycle Management: Manage all movements including onboarding, probation, transfers, promotions, and offboarding procedures in accordance with company policies.
Performance Management: Assist in organizing company-wide and department-level KPI/performance target settings; track statistical results, evaluations, and confirmations.
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Processing the returns and claims related matters in an efficient and responsive manner
Processing and validating claim return from customers and redirecting investigations to the various departments based on the evidence provided for justifications of claim approvals/rejections
Manage and control claims and returns inclusive of PSL, CORE
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Interest in marketing and sales, with a basic understanding of concepts such as branding, campaigns, and customer relationship management.
Strong communication skills, including clear written and verbal communication in English; additional language skills are an advantage.
Comfort with digital tools, including office productivity software (e.g., spreadsheets, presentations) and social media or basic digital marketing platforms.
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