setting up, training, troubleshooting, and testing our software, providing expert advice and solutions to customer issues, and ensuring all tickets are resolved promptly and to the client's satisfaction.
Handle problem-solving, troubleshooting, and debugging skills who can quickly and efficiently identify and escalate issues to the appropriate level of support.
Seeking a customer support specialist to assist clients via phone and remote access.
...
Proficiency in Adobe Creative Suite
Understanding of color theory and typography
Knowledge of layout design principles
Familiarity with design software and tools
Ability to work under pressure and meet deadlines
Manage the monthly payroll process accurately and on time.
Handle statutory submissions, including EPF, SOCSO, EIS, PCB, HRD Corp, and other related compliance matters.
Administer employee disciplinary matters, including preparing warning letters, show cause letters, domestic inquiries, and maintaining disciplinary records.
...