4,700+ Hubungan Pelanggan Jobs in Malaysia | Job Vacancies | September 2026 | Maukerja

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  • Serve as the primary point of contact for clients, handling inquiries, providing shipment updates, and addressing complaints.
  • Deliver proactive communication on shipment status and resolve customer issues in a timely and professional manner.
  • Monitor vessel schedules, cargo arrivals, and delivery timelines to ensure smooth operations. ...
Posted
14 days ago
  • Provide correct and clear shipping instruction to Freight Planner for space planning purpose.
  • Send pre-alert to shipper & overseas counterpart as well as update of irregularity information (offloaded, damage or other)
  • Coordinate with Export Operation, Custom Team & Transport Dept for smooth shipment handling and information flow ...
Posted
2 days ago

Singapore

  • Respond to customer enquiries via WhatsApp, social channels, phone and walk-ins
  • Recommend suitable services and paint protection packages
  • Co-ordinate customer’s vehicle booking schedules, receiving andcollection ...
Posted
5 days ago
  • Administrative and Operation of Customer and/or Agent Service Section, attending to New Business, Customer Service, Life & Health Claims enquiries and requests timely and accurately.
  • To promote excellent service experience by providing effective and prompt update for cases referred.
  • To increase Company’s “e-Platform” adoption rate that is in line with organization’s direction towards digitalization. ...
Posted
3 days ago

Changi Business Park

Posted
2 months ago

Singapore

  • Inbound & Outbound Support: Answer phone, email, or chat inquiries regarding bank accounts, loans, and credit cards.
  • Transaction Processing: Accurately process secure customer requests, fund transfers, and data updates.
  • Product Promotion: Promote banking products, digital self-service tools, and credit services. ...
Posted
a day ago
  • Providing superior service to branch customers and cross selling of bank products as applicable
  • Required to carry clear sales targets for specific products
  • Assist in the management of branch queue time as per the Bank’s approved Service Level Agreement ...
Posted
4 days ago

Outram

Posted
5 days ago

Singapore

  • Lead APAC customer success and application support activities after system Go-Live.
  • Maintain regular communication with customers and monitor overall customer health and satisfaction.
  • Manage customer incidents, service requests and escalations. ...
Posted
5 days ago

Singapore

  • Manage and maintain relationships with key clients, acting as the main point of contact for enquiries and issue resolution.
  • Coordinate with internal teams to support client requests, new programmes and project implementations.
  • Monitor inventory levels, replenishment and incoming stock to ensure sufficient supply. ...
Posted
10 days ago

Singapore

Posted
2 months ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
16 days ago
  • If you are looking to excel and make a difference, take a closer look at us…
  • We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
16 days ago
  • Strong interpersonal and communication skills, with the ability to engage professionally and empathetically with customers.
  • Basic computer literacy, including familiarity with office productivity tools (e.g., spreadsheets, word processing, email) and the ability to learn CRM systems.
  • Organizational and time-management skills to handle multiple customer requests and follow-ups efficiently. ...
Posted
24 days ago

Singapore

  • identifying and delivering innovative solutions to market needs which result in higher margins, growth in new applications, and options to manage the share shift in adynamic marketplace
  • providing customer technical support, which enhances the ability of our customers to understand the complexities of our products and use our products in their applications
  • identifying products that are best suited for the application, and to be able to identify if a tailored or new product should be developed ...
Posted
10 days ago

Bukit Merah

Posted
2 months ago
  • Handle customer enquiries, requests and service-related matters via phone, email and other communication channels.
  • Respond to customer emails promptly and professionally.
  • Maintain good communication and relationships with customers. ...
Posted
25 days ago

River Valley

Posted
10 days ago

Singapore

  • Act as the main point of contact for customers regarding all data centre services, inquiries, and escalations.
  • Conduct regular service reviews with customers to understand their needs and improve service delivery.
  • Coordinate with internal teams (operations, engineering, and facility management) to address customer concerns and service requests promptly. ...
Posted
17 days ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
17 days ago

KL City

  • Providing superior service to branch customers and cross selling of bank products as applicable
  • Required to carry clear sales targets for specific products
  • Assist in the management of branch queue time as per the Bank’s approved Service Level Agreement ...
Posted
17 days ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
17 days ago
  • Bertanggungjawab mematuhi semua arahan, polisi dan Prosedur Operasi Standard (SOP) yang telah ditetapkan oleh syarikat.
  • Bertanggungjawab memantau dan mengagihkan tugasan FLM dalam tempoh 10 minit selepas waktu muat turun (Download Time) di dalam sistem Skywalker (Seluruh Malaysia).
  • Bertanggungjawab membuat susulan terhadap semua tugasan FLM dalam tempoh Perjanjian Tahap Perkhidmatan (SLA) yang telah ditetapkan mengikut perjanjian bersama pihak bank (Seluruh Malaysia). ...
Posted
a month ago

Malacca City

  • Attends to servicing requests, enquiries, feedback and complaints from customers and field force members and follow through for effective resolution.
  • Supervises subordinates and ensuring compliance with Quality Objectives, Service Service Turnaround Time (TAT), Organisational's Policies and Guidelines and Branch Operating Guide (BOG).
  • Provides training to staff and field force members in new procedures, guidelines and product knowledge. ...
Posted
12 days ago

Woodlands

Posted
2 months ago

Singapore

  • Design and operationalize copilot workflows for tasks such as translation capability, issue summarization, knowledge retrieval, and post-incident follow-up.
  • Surface risks early by spotting weak signals in service metrics, support queues, partner feedback, and delivery execution.
  • Prepare concise updates for stakeholders, with a clear view of what changed, what matters, and what needs a decision. ...
Posted
12 days ago

KL City

  • Design and operationalize copilot workflows for tasks such as translation capability, issue summarization, knowledge retrieval, and post-incident follow-up.
  • Surface risks early by spotting weak signals in service metrics, support queues, partner feedback, and delivery execution.
  • Prepare concise updates for stakeholders, with a clear view of what changed, what matters, and what needs a decision. ...
Posted
12 days ago