Utilize advanced communication, comprehension and customer service skills to handle Customer/Agent requests and inquiries.
Utilize acceptable investigation claims handling and settlement techniques that achieve cost effective and timely closure results by obtaining, reviewing and analyzing documentation, policy provisions and other records. May require additional contact with other parties i.e. employer, claimants, third parties such as medical providers, auto repair centers, etc. as deemed necessary
Ensure proper follow up on cases to resolve outstanding issues and to ensure timely processing and closure of claim
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TRU Legacy Malaysia Sdn. Bhd. is looking for passionate individuals to build a rewarding career in Takaful. Join a supportive team that values continuous learning, professional growth, and ethical practices while helping individuals and families achieve better financial protection.
Strong client-facing skills, including clear communication, active listening, and the ability to build long-term professional relationships.
Sales and business development capabilities, such as prospecting, presenting solutions, and achieving individual and team targets in a financial or insurance setting.
Analytical and planning skills to assess client needs, prepare suitable takaful proposals, and review coverage regularly.
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Independently assess complex claims by applying strong technical judgment, policy interpretation, and medical understanding to ensure fair and accurate claim outcomes.
Leverage digital tools, rules engines, and available automation outputs to enhance assessment efficiency, while exercising human judgment for cases requiring interpretation, exceptions, or escalation.
Analyze medical reports, invoices, and supporting documentation to validate claim eligibility, identify inconsistencies, and determine appropriate claim decisions in line with policy terms and exclusions.
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Handle customer queries, feedbacks and other general correspondence including checking stock availability and preparing quotation.
Provide technical knowledge, pricing and stock information.
Receiving and processing of customer orders for HK/TW and the management of those same orders until completion. Minimum order processing accuracy at 98% of all orders received each day.
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Coordinate and provide post sales service which includes performing installations, Commissioning, Customer training, Corrective maintenance on IT system including computer hardware, software (Window environment) and networking.
1 positions available (based in KL, Perak, or Penang)
We are Laboratory Information System (LIS) solution developer & provider. Our clients includes Pathological Lab in major hospitals (government & private) throughout Malaysia.
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Account Assistant responsible for accounts payable and payment operations, including invoice verification and matching, executing payments, vendor reconciliation, month-end closing support, tax compliance (GST/SST), petty cash and staff claims processing, capex recording for solar projects, and supporting auditors.
FZ ENERGY STORAGE SYSTEMS SDN BHD (“FZESS”) was incorporated with the main objective of providing supply, delivery, installation, testing, and commissioning of products and solutions related to energy storage systems, uninterruptable power supply (UPS), and renewable energy, including engineering services, procurement, and construction support.
Mission - Optimize the energy portfolio and take responsibility for enabling a sustainable future
Vision - Provide one-stop solutions for clean energy and become the green industry leader
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