Customer Service
Order Taking
Food Presentation
Table Service
Menu Knowledge
POS Systems
Teamwork
Communication Skills
Problem Solving
Time Management
Upselling
Responsible for maintaining information on e-commerce platforms, responding to customer enquiries, and following up on orders
Respond to customer enquiries promptly and provide assistance regarding products, pricing, orders, payments, delivery, after-sales service, and other related matters
Follow up on customer needs and order status, and handle and provide timely feedback on customer issues
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Marketing Strategy
Digital Marketing
Campaign Management
Brand Management
Content Creation
SEO/SEM
Market Research
Team Leadership
Budget Management
Data Analysis
Communication Skills
Client Relations
Marketing Strategy
Digital Marketing
Campaign Management
Brand Management
Content Creation
SEO/SEM
Market Research
Team Leadership
Budget Management
Data Analysis
Communication Skills
Client Relations
Product Knowledge
Communication Skills
Retail Sales
Communication Skills (Mandarin & English)
Sales
Interpersonal Skills
Retail Experience
Customer Service
Sales Presentations
Territory Management
Business Development
Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
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Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
...