Oversee all daily restaurant operations, including front-of-house and back-of-house activities, to ensure smooth and efficient service delivery.
Manage and train a team of approximately 15 employees, fostering a positive work environment, setting performance standards, and conducting regular performance reviews.
Develop and implement strategies to enhance customer satisfaction, handle customer complaints effectively, and build a loyal customer base.
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Restaurant Management
Customer Service
Staff Training and Development
Inventory Management
Financial Acumen
Food and Beverage Operations
Team Leadership
Manage and update product listings across various online platforms (e.g., Shopee, Lazada) ensuring accuracy in product descriptions, pricing, and availability.
Implement and monitor digital marketing campaigns, including social media promotions, SEO optimization, and email marketing, to drive online sales and lead generation.
Coordinate with the sales and marketing teams to develop and execute online sales strategies to meet or exceed sales targets.
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At least 5 years of experience in Logistics / Warehouse Management.
Excellent knowledge in different functional areas of transportation, warehouse, distribution, inventory & management planning etc.
Proven ability to operationalize warehouse and internal logistics strategy to ensure day to day warehouse performance is consistently maintained and effectively integrated the ability to proactively and efficiently scale operations in line with business needs.
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Manage and update product listings across various online platforms (e.g., Shopee, Lazada) ensuring accuracy in product descriptions, pricing, and availability.
Implement and monitor digital marketing campaigns, including social media promotions, SEO optimization, and email marketing, to drive online sales and lead generation.
Coordinate with the sales and marketing teams to develop and execute online sales strategies to meet or exceed sales targets.
...
Manage and update product listings across various online platforms (e.g., Shopee, Lazada) ensuring accuracy in product descriptions, pricing, and availability.
Implement and monitor digital marketing campaigns, including social media promotions, SEO optimization, and email marketing, to drive online sales and lead generation.
Coordinate with the sales and marketing teams to develop and execute online sales strategies to meet or exceed sales targets.
...
Manage and monitor inventory operations to ensure inventory is planned at optimal level to meet target turns, working capital performance and revenue growth
Drives the development and continuous improvement of KPIs associated with inventory management
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Manage and monitor inventory operations to ensure inventory is planned at optimal level to meet target turns, working capital performance and revenue growth
Drives the development and continuous improvement of KPIs associated with inventory management
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Standard Work & Process Design: Design, document, and enforce standard work (SOPs) for all in-store and warehouse fulfillment activities, including picking, packing, counter handover flow, and outbound processes.
Operational Excellence (OE) Implementation: Strengthen in-store operations by designing and rolling out roles like the 'store captain' to push for operation quality and ensuring adherence to key performance indicators like pick/pack/ready on time metrics.
Continuous Optimization: Identify and address process bottlenecks and inefficiencies across the supply chain, such as reducing store operation lead time by redesigning outbound processes or optimizing manpower planning.
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Manage and monitor inventory operations to ensure inventory is planned at optimal level to meet target turns, working capital performance and revenue growth
Drives the development and continuous improvement of KPIs associated with inventory management
...
Manage and monitor inventory operations to ensure inventory is planned at optimal level to meet target turns, working capital performance and revenue growth
Drives the development and continuous improvement of KPIs associated with inventory management
...