- Possess at least a Diploma in any field and or at least 1 years of working experience in the related field is required for this position
1 day
Issue Management Jobs in Kuala Lumpur - October 2026 - Urgent Hiring
Showing 20 jobs results for
"issue management"
in Kuala Lumpur
- Coordinate new unit setup, inspection, installation and rectification works.
6 days
- Diploma or Degree in Accounting, Finance, or a related discipline.
22 days
- Loyalty & Digital Analyst (Marketing)Oil & Gas Industry1 Year Contract (renewable)Mon – Fri (9am – 6pm) – HybridKuala Lumpur (beside NU Sentral)Base Salary: MYR 5,000 - MYR 5,500Role PurposeThe Loyalty & Digital Analyst supports the growth and performance of Client’s loyalty, CRM and App ecosystem by turning data into actionable insights.The role is responsible for tracking loyalty performance, CRM effectiveness, App engagement, digital voucher performance, campaign results, issue trends and tech delivery progress. The analyst will support the team in identifying growth opportunities, diagnosing operational or technical issues, improving campaign effectiveness and enabling better business decisions for Client App and loyalty roadmap prioritization.This role works closely with the Loyalty & Digital Manager and Loyalty & Digital Implementer, Loyalty partner, IT, digital product teams, CRM agencies, vendors and internal stakeholders.Key Accountabilities1. 1. Performance & Insightso Monitor and analyze loyalty, CRM and App performance.o Track key metrics including TAC, acquisition and retention.o Provide insights and recommendations to drive business growth.o Build and maintain regular performance dashboards and reports.2. Campaign & CRM Analyticso Support customer segmentation and campaign targeting.o Measure campaign effectiveness and identify optimization opportunities.o Conduct post-campaign analysis and share key learnings.o Support test-and-learn initiatives and A/B testing3. Shell App & Digital Product Supporto Monitor app adoption, engagement and customer journeys.o Identify customer pain points and improvement opportunities.o Provide data and insights to support Shell App roadmap decisions.o Support business case development for new features and enhancements.4. Issue Management & Escalation Supporto Assess customer and business impact of issues.o Support customer operations in escalation and provide updates for stakeholders.5. Tech Delivery & UAT Supporto Support business requirements, UAT and launch readiness activities.o Track defects, enhancements and delivery progress.o Coordinate testing for loyalty, CRM, voucher and app features.o Monitor performance after launch and highlight issues or opportunities
28 days
- 1-2 years of experience in IT Support, IT Administration or a related field.
30+ days
- Coordinate new unit setup, inspection, installation and rectification works.
22 days
- Coordinate new unit setup, inspection, installation and rectification works.
22 days
- Coordinate new unit setup, inspection, installation and rectification works.
22 days
- Coordinate new unit setup, inspection, installation and rectification works.
22 days
- Coordinate new unit setup, inspection, installation and rectification works.
22 days
- Coordinate new unit setup, inspection, installation and rectification works.
22 days
- Diploma or Degree in Accounting, Finance, or a related discipline.
22 days
- Diploma or Degree in Accounting, Finance, or a related discipline.
22 days
- 1-2 years of experience in IT Support, IT Administration or a related field.
30+ days
- 1-2 years of experience in IT Support, IT Administration or a related field.
30+ days
- 1-2 years of experience in IT Support, IT Administration or a related field.
30+ days
- 1-2 years of experience in IT Support, IT Administration or a related field.
30+ days
Accounts - Administration Executive
- Strengthen your technical accounting skills by managing full AR and AP cycles and performing bank reconciliations in Auto-Count, giving you hands-on bookkeeping experience that employers value.
7 days
Senior Business Operations Specialist
- Work with the COO, Management and Commercial teams to understand what the business wants to launch, change or improve.
21 days
Internship Client Servicing
- Expand your client-facing skills by managing end-to-end gift orders and client touchpoints across emails and calls.
16 days