Application Support
IT Support
Troubleshooting
System Administration
Customer Service
Technical Support
Web Development
Application Development
Mobile App Development
Mobile Development
Mobile Applications
+9
Posted
a month ago
Chat Available
You can chat with the employer only after applying for this job.
Application Support
IT Support
Troubleshooting
System Administration
Customer Service
Technical Support
Web Development
Application Development
Mobile App Development
Mobile Development
Mobile Applications
+9
Posted
a month ago
Chat Available
You can chat with the employer only after applying for this job.
Provide first- and second-level application and technical support for the PeopleQuest HRMS platform through phone, email, remote connection, and on-site visits when required.
Investigate, troubleshoot, and resolve customer incidents within agreed service-level agreements, ensuring all cases are properly documented, tracked, and closed.
Collaborate with the Quality Assurance, Product, and Development teams to reproduce issues, identify root causes, and deliver system fixes or workarounds.
...
Maintaining and enhancing current online developed system.
Backup and recovery for all the developed system online system (different versioning), databased table and all documentations changes.
Assisting "IT System Programmer for any Evaluating code to ensure it meets industry standards, is valid properly structured, and is compatible with various browsers, devices, or operating systems.
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Basic IT Troubleshooting
Application Support
Familiarity with Retail Management Software
Ticketing System
Basic LAN/WAN Networking
Windows OS & Microsoft Office
Hardware & Software Installation
Basic SQL (Added Advantage)
Good Communication Skills
Problem-Solving Skills
+8
Posted
2 months ago
Chat Available
You can chat with the employer only after applying for this job.
IT Application Support
Retail Management Software
LAN/WAN Networking
IT Troubleshooting & Problem Solving
Router & Internet Connectivity Troubleshooting
+3
Posted
2 months ago
Chat Available
You can chat with the employer only after applying for this job.
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
About the Role We are seeking a IT Business Solutions / IT Project Management Executive to support our Business Solutions function in driving digital transformation across the organization. This role works closely with Division Heads, HODs and IT teams to analyses business needs, manage system enhancement projects, and ensure technology solutions align with business strategy, compliance, and operational excellence. You will be involved in system enhancement, automation, process improvement, project coordination, and stakeholder management, supporting multiple business units.
Key Objectives
• Partner with business stakeholders to analyses, improve and digitize business processes
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Enterprise Resource Planning (ERP)
Troubleshooting
IT Budgeting
Management Information System
Document Management
Documentation
User Acceptance Testing
+5
Posted
2 months ago
Chat Available
You can chat with the employer only after applying for this job.
Support day to day IT support matters, handling Request/Incident tickets from ServiceNow platform, Support Global IT team in local IT operation (Hand & Feet support)
Support day to day IT support matters, handling Request/Incident tickets from ServiceNow platform, Support Global IT team in local IT operation (Hand & Feet support)
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
Lead and manage the Application Support team by providing guidance, coaching, mentoring, and performance management to foster a collaborative and high-performing environment.
Develop operational processes that enhance service delivery efficiency while defining and monitoring KPIs, SLAs, and operational objectives for optimal results.
Coordinate the resolution of critical production incidents by minimising business impact through effective incident response procedures involving multiple teams and vendors.
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