Answer incoming calls within 3 rings with appropriate greeting and assist with reservations, confirmations, room need requests and questions.
Manage and greet walk-in guests warmly and perform registration procedure upon arrival. Handle guests’ requests and concerns promptly and with courtesy.
Check-in guests upon their arrival, ensuring proper credit is received, special requests are noted, fulfilled and provide excellent customer service to promote a positive first impression of the hotel.
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Please apply ONLY through our official Career website: www.filpal.com/careers
The Account Assistant plays a vital role in providing support to the finance team by maintaining accurate financial records and assisting with routine accounting tasks. This role is responsible for data entry, processing invoices, reconciling accounts, and ensuring that day-to-day financial operations run smoothly. The Account Assistant works closely with accountants and finance executives to prepare reports, support audits, and uphold compliance with company policies and regulations. The ideal candidate will be organized, detail-oriented, and able to multitask effectively in a fast-paced environment within the Group.
Liaise and work closely with all internal departments to ensure project deadlines and commitments are met and complied with.
Coordinate and communicate with internal and external parties, including consultants, contractors, and authorities, to provide effective administrative and project support.
Assist the immediate superior in managing and monitoring site progress to ensure timely project completion and satisfactory handover.
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