Prepare, compile, review and submit product registration and variation applications to the relevant regulatory authorities (e.g., NPRA).
Monitor the status of product registrations, renewals, amendments and variations. Ensure all product registrations are maintained in compliance with current regulatory requirements.
Liaise with regulatory authorities regarding product registration matters and respond to queries promptly. Coordinate with internal departments such as R&D, Quality Assurance, Production, Purchasing, Marketing and Sales to obtain required documentation.
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Prepare, compile, review and submit product registration and variation applications to the relevant regulatory authorities (e.g., NPRA).
Monitor the status of product registrations, renewals, amendments and variations. Ensure all product registrations are maintained in compliance with current regulatory requirements.
Liaise with regulatory authorities regarding product registration matters and respond to queries promptly. Coordinate with internal departments such as R&D, Quality Assurance, Production, Purchasing, Marketing and Sales to obtain required documentation.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Assist sales account manager in the day-to-day management of the assigned accounts, and successfully communicate customer inventory demands to Rapid teams to ensure proper inventory levels.
Conduct extensive order entry in accordance to the standard guidelines.
Manage daily production reports as applies to the assigned territory.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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- promote & market company business for total logistics services- obtain new customers at northern region- arrange meeting with potential customers- prepare report for management
Develop, implement, maintain, and continuously improve the Company's document control system to ensure compliance with internal procedures and applicable quality management standards.
Administer the complete document lifecycle, including document creation, review, approval, issuance, revision, distribution, retrieval, retention, archival, and disposal.
Maintain the Master List of Controlled Documents and ensure document status is accurately reflected at all times.
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Develop, implement, maintain, and continuously improve the Company's document control system to ensure compliance with internal procedures and applicable quality management standards.
Administer the complete document lifecycle, including document creation, review, approval, issuance, revision, distribution, retrieval, retention, archival, and disposal.
Maintain the Master List of Controlled Documents and ensure document status is accurately reflected at all times.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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We are seeking a highly organized and proactive Executive Secretary to provide comprehensive administrative and operational support to senior management and the office.
The role is responsible for ensuring smooth daily office operations, managing communication and documentation, coordinating meetings and travel arrangements, and supporting various departments including Management and finance.
The ideal candidate will be detail‑oriented, service‑minded, and capable of handling multiple tasks efficiently, including office administration, procurement coordination, and compliance with company policies and procedures.
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