Assist Assistant Manager in execution of Customer Experience (CSAT & SSI)) strategies, initiatives, and improvement programs.
Work closely with CX team members to manage customer expectations and improve overall customer satisfaction.
Engage with customers through various feedback channels including calls, emails, surveys, and other communication platforms (Facebook, Insta, Tik Tok and others)...
Lead housekeeping operations: Direct all aspects of Housekeeping operations, including system management, budgeting, forecasting, inventory control, and policy implementation
Ensure high quality standards: Oversee and uphold cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
Collaborate on improvement projects: Partner with Property Operations and other departments on rehabilitation and capital improvement projects to enhance facilities...
Bachelor's Degree in Business Administration, Innovation Management, Technology Management, Information Technology, Engineering, Automotive, Marketing or a related discipline.
Minimum 1-2 years of relevant experience in innovation, digital transformation, technology partnerships, product development, business development or new business initiatives.
Experience preparing business cases, proposals, project roadmaps, feasibility assessments and commercialization plans....
Financial Reporting & Operations: Handle full sets of accounts, assist in preparing financial reports, and maintain supporting schedules.
Accounts Payable (AP) & Receivables (AR): Oversee AR collection, follow up on outstanding payments, process AP invoices, and ensure timely vendor payments.
Reconciliation & Month-End: Conduct bank reconciliations, AR/AP reconciliations, and assist with smooth month-end closing procedures....
Transaction & SLA Management: Serve as the core execution hub for client transactions, ensuring that all requests from clients and the Key Account Management (KAM) team are processed with high accuracy and within strict timelines.
Internal Coordination & Alignment: Act as a key operational liaison between Client Services, Warehouse, and other operational Business Departments to facilitate seamless service delivery.
Compliance & Policy Safeguard: Ensure all operational and administrative procedures strictly adhere to Zuellig Pharma Malaysia’s internal policies and standard operating procedures (SOPs)....
Financial Advisory: Conduct in-depth discovery sessions to accurately understand clients' risk tolerance, financial objectives, and time horizons to provide tailored recommendations.
Revenue Generation: Achieve key performance indicators (KPIs) by generating fee-based income through the strategic sale of wealth management products.
Market Intelligence: Stay updated on global market trends, interest rate shifts, and regulatory changes to provide proactive and timely advice to clients....
Identify, assess and develop innovation opportunities, emerging technologies, digital solutions and new business initiatives aligned with Bateriku’s strategic priorities.
Conduct market, technology and competitor scanning to identify trends and potential commercial applications across automotive, mobility, AI, sustainability and digital platforms.
Evaluate the strategic, operational, technical and commercial viability of new technologies, solutions and innovation concepts....
Manage the full monthly payroll cycle for Khind Malaysia employees.
Process payroll transactions accurately and within established timelines, including new hires, confirmations, transfers, promotions, salary revisions, resignations, overtime claims, allowances, deductions, bonuses and incentive payments.
Prepare monthly payroll reports and payroll journals for Finance....
Financial Advisory: Conduct in-depth discovery sessions to accurately understand clients' risk tolerance, financial objectives, and time horizons to provide tailored recommendations.
Revenue Generation: Achieve key performance indicators (KPIs) by generating fee-based income through the strategic sale of wealth management products.
Market Intelligence: Stay updated on global market trends, interest rate shifts, and regulatory changes to provide proactive and timely advice to clients....
Responsible for managing and administration of company Payroll and ensuring compliance and accuracy in monthly payroll activities
Maintain employee’s information and payroll processing system and records by gathering, calculating and inputting data.
Manage certain time bound processes and ensure validation of data to be accurate such as employee attendance, leave record, overtime, allowances, claims and statutory...
Ensures assigned operation adheres to GMP/GDP/GDPMD requirements, standard operating procedures, secondary Repacking Work Instruction (RWI), batch packaging record and the quality standards set.
Review and maintain quality assurance documents and records in compliance with document control procedures and cGMP requirements.
Ensures only current version of RWIs are used as reference by the interested parties....