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It Helpdesk Support Jobs in Kuala Lumpur - August 2026 - Urgent Hiring
Showing 380 jobs results for
"it helpdesk support"
in Kuala Lumpur
Never miss any updates for It Helpdesk Support jobs in Kuala Lumpur
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Undisclosed
KL City
- Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image.
- Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction.
- Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality. ...
Posted
a month ago
Transcosmos Malaysia Sdn Bhd
MYR3,000 - MYR3,600 Per Month
KL City
- Act as the main point of contact for customers via phone, live chat, and email
- Assist with account-related inquiries, including login issues, navigation, fund transfers, and payments
- Support customers with deposit accounts, credit card services, and fraud or scam-related concerns, including guidance on next steps ...
Posted
a month ago
Undisclosed
KL City
- This project involves providing L1 voice and chat support as a part of Service Desk to one of the Retail accounts based out of Singapore. This role requires excellent communication skills to be able to coordinate with customers and other technical teams
- You will be interacting with international customers to fix technical issues and provide quality support.
- Excellent growth opportunities hierarchically and functionally across towers ...
Posted
a month ago
MISUMI MALAYSIA SDN BHD
MYR1,700 - MYR9,999 Per Month
KL City
- Support and propose application design to customers on-site
- Support Sales Team to handle customer’s technical queries or requirement
- Sales visits to customers on technical queries will be required. ...
Posted
a month ago
INNOBIM CONSULTANCY SDN BHD
MYR2,500 - MYR4,000 Per Month
KL City
- Installing and configuring hardware and software components to ensure usability.
- Diagnose and perform advanced troubleshooting for software, hardware, and network problems.
- Setting up systems for employees. ...
Posted
a month ago
Innobim Consultancy Sdn Bhd
MYR2,500 - MYR4,000 Per Month
KL City
- Installing and configuring hardware and software components to ensure usability.
- Diagnose and perform advanced troubleshooting for software, hardware, and network problems.
- Setting up systems for employees. ...
Posted
a month ago
Undisclosed
KL City
- *Job Title: Service Desk Analyst/ Technical Support Engineer*
- *Location: KL,Malaysia*
- *Shift: Monday-Friday* ...
Posted
a month ago
Undisclosed
KL City
- Assist senior engineers in troubleshooting and resolving network incidents for Korean -speaking end-customers, under guidance.
- Document technical issues and resolutions clearly and concisely in both English and Korean.
- Adhere strictly to Client and HCLTech's security, compliance, and operational procedures. ...
Posted
22 days ago
MYR7,000 - MYR10,000 Per Month
KL City
- Provide Level 2 / Level 3 application support for banking transaction processing systems.
- Monitor application health, transaction processing, batch jobs, and system performance.
- Investigate and resolve application-related incidents within agreed SLAs. ...
Posted
a month ago
MYR7,000 - MYR10,000 Per Month
KL City
- Provide Level 2 / Level 3 application support for banking transaction processing systems.
- Monitor application health, transaction processing, batch jobs, and system performance.
- Investigate and resolve application-related incidents within agreed SLAs. ...
Posted
a month ago
Undisclosed
KL City
- Lead and oversee daily Backup & Archival operations, including team management and technical guidance.
- Design, implement, and maintain enterprise backup, archival, and storage solutions.
- Develop and manage backup, retention, disaster recovery (DR), and compliance policies. ...
Posted
24 days ago
Undisclosed
KL City
- Flexible working hours
- Medical coverage, with option to include dependants
- Extra leave for family and caregiving needs ...
Posted
24 days ago
L1 Analyst – Subject Matter Expert (Service Desk Operations) L1 Analyst – Subject Matter Expert (Service Desk Operations)
Getronics Solution (M) Sdn Bhd
Undisclosed
KL City
- Our Company
- Getronics is an ICT Services group consisting of the Getronics and Connectis brands. With an extensive history that extends over 130 years, the Getronics family has 4000+ employees in 22 countries across Europe, Asia Pacific, Latin America, and has a complete portfolio of integrated ICT services for the large enterprise and public sector markets.
- Our services portfolio is designed to build digital experiences that drive real business outcomes. Our capabilities span across Digital Workplace, Cloud Services, Smart Spaces, Business Applications, Security C Compliance, Field C On-Site Support, Service Desk and Network Services. ...
Posted
a month ago
MYR7,000 - MYR11,000 Per Month
KL City
- Provide Level 3 technical support for fiber access and broadband network products.
- Investigate, troubleshoot, and resolve complex customer issues.
- Reproduce field issues in lab environments and perform root cause analysis. ...
Posted
19 days ago
MYR2,800 - MYR3,500 Per Month
WFH
KL City
- Provide Level 1 / Level 2 support for incidents and service requests via ticketing system, phone, email, or remote support tools.
- Diagnose, troubleshoot, and resolve technical issues related to hardware, software, applications, network, and user access.
- Ensure all tickets are logged, updated, categorized, prioritized, and resolved within agreed SLA timelines. ...
Posted
12 days ago
MYR3,500 - MYR4,000 Per Month
KL City
- Diagnose and resolve intricate server and storage issues reported by on-site engineers .
- Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems.
- Provide expert advice and solutions for technical issues related to server and storage systems. ...
Posted
8 days ago
Undisclosed
KL City
- Develop and customize Odoo ERP modules based on business needs
- Troubleshoot and resolve system issues for Odoo, AutoCount, and SQL Accounting Software
- Support accounting, payroll, and e-invoicing functions ...
Posted
3 days ago
Undisclosed
KL City
- Handle customer enquiries and policy-related matters accurately and promptly through various service channels, including inbound calls, walk-in customers, and non-voice platforms.
- Perform administrative tasks related to customer enquiries and policy servicing, including issuing cover notes, processing policy renewals, updating payment records, issuing official receipts, processing NCD withdrawals, submitting policy cancellations, and other related activities with a high level of accuracy.
- Liaise effectively with Service Centre team members and other internal departments to resolve customer enquiries and service requests in a timely manner. ...
Posted
2 days ago
Undisclosed
KL City
- Provide remote support for software and hardware desktop environments used by WellStat employees.
- Manage user permissions and access to desktop applications.
- Manage WellStat technical service partners supporting the Microsoft tenant and cybersecurity. ...
Posted
2 days ago
Undisclosed
- Respond to customer inquiries
- Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction
- Contribute to team effort by accomplishing branch target ...
Posted
5 days ago
Undisclosed
KL City
- Provide technical support (including Avaya level 1 voice support) to onsite and remote users.
- Install, configure, and support (IMAC) end-user devices.
- Manage/monitor IT Service Desk Incidents and Service Request via the call management system. ...
Posted
a day ago
Undisclosed
KL City
- Ensure the departmental system complies with CAAM rules and regulations, and CAMO policies.
- Verify the adequacy of the department to meet the requirements of QA department and CAAM.
- Verify the effectiveness and efficiency of the departmental procedures. ...
Posted
3 days ago
MYR2,400 - MYR2,400 Per Month
KL City
- Diploma/Advanced Diploma (Required)
- What You'll Do:
- Assist new and existing customers with their enquiries ...
Posted
5 days ago
MYR2,400 - MYR2,400 Per Month
KL City
- Diploma/Advanced Diploma (Required)
- What You'll Do:
- Assist new and existing customers with their enquiries ...
Posted
5 days ago
Undisclosed
KL City
- Install, configure, test and commission CCTV surveillance systems and related equipment.
- Manage and maintain CCTV servers, storage systems, Video Management Systems (VMS) and recording infrastructure.
- Perform troubleshooting and technical support for CCTV cameras, Network Video Recorders (NVR), Digital Video Recorders (DVR), servers and other surveillance hardware. ...
Posted
a day ago
MYR4,000 - MYR4,000 Per Month
KL City
- Training will be provided to support job knowledge transfer.
- Assist with onsite and remote system installations, particularly for new clients, to ensure project readiness (may require overseas travel).
- Participate in standby shifts based on the duty roster to provide remote user support. ...
Posted
3 days ago
Undisclosed
KL City
- PropertyGuru is Southeast Asia’s leading PropTech company, and the preferred destination for over 32 million property seekers monthly to connect with over 50,000 agents monthly to find their dream home. PropertyGuru empowers property seekers with more than 2.1 million real estate listings, in-depth insights, and solutions that enable them to make confident property decisions across Singapore, Malaysia, Thailand and Vietnam.
- PropertyGuru.com.sg was launched in Singapore in 2007 and since then, PropertyGuru Group has made the property journey a transparent one for property seekers in Southeast Asia. In the last 18 years, PropertyGuru has grown into a high-growth PropTech company with a robust portfolio including leading property marketplaces and award-winning mobile apps across its markets in Singapore, Malaysia, Vietnam, Thailand as well as the region’s biggest and most respected industry recognition platform – PropertyGuru Asia Property Awards , events and publications across Asia.
- About the Role ...
Posted
3 days ago
Accenture Southeast Asia
Info Tech Systems Integrators (M) Sdn Bhd
MYR3,000 - MYR3,200 Per Month
KL City
- Serve as the first point of contact for clients, handling support request and system-related questions over the phone and by email.
- Resolve client’s technical issues in a timely and professional manner.
- Perform accurate and appropriate system configuration for software issues. ...
Posted
5 days ago
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