It Helpdesk Support Jobs in Kuala Lumpur - July 2026 - Urgent Hiring
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Boleh Sembang
Technical Support Representative
MYR3,500 - MYR5,500 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Multi-Channel Customer Support:Communicate with global customers viaemail, online chat, and phone calls to deliver technical assistance, resolve inquiries, and maintain a positive corporate brand image.
- Consultation & Troubleshooting: Assist customers with product recommendations, feature consultations, and hardware/software setup. Perform diagnostics to isolate and resolve networking, hardware, and connectivity issues.
- Issue Escalation & Collaboration: Collect and organize customer feedback, requests, and complaints. Coordinate directly with internal product, QA, and engineering departments to resolve complex technical issues and track product bugs. ...
Jadilah pemohon terawal!
Posted
3 minutes ago
Boleh Sembang
MYR2,800 - MYR4,000 Sebulan
Desa Tun Razak, WP Kuala Lumpur
Dekat Stesen Tren
- Provides profession advices to customer onsite regarding machine installation environment, computer hardware / software system and electricity specification requirement.
- Setup installation of machine and conduct machine operation training in customer site.
- Provides technical support to users by answering questions, troubleshooting problems, setting on machine and training. ...
Posted
8 days ago
Boleh Sembang
MYR17,500 - MYR18,000 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Lead end-to-end IT Service Desk operations.
- Manage 300+ FTEs while ensuring SLA, KPI, and customer satisfaction.
- Drive operational excellence using ITIL, Lean, and Six Sigma. ...
Posted
2 days ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Provide technical support to users at all levels for hardware, software, network, and application issues.
- Monitor and maintain IT infrastructure, including servers, storage, network equipment, and end-user devices.
- Manage user accounts, access rights, and system security in compliance with company policies. ...
Jadilah pemohon terawal!
Posted
2 days ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Own production support for core platform integrations
- Monitor, triage, and resolve production issues across airline distribution, travel commerce, and integration services, ensuring minimal disruption to live operations.
- Act as the technical interface for external systems ...
Jadilah pemohon terawal!
Posted
2 hours ago
Boleh Sembang
Pos System Technical Support
MYR3,000 - MYR3,500 Sebulan
+Pampasan Tambahan
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- SPECIAL REQUIREMENTS :
- Temporary schedule changes or off hours work (non-business hours), including overtime, may be required to allow for planned installations and upgrades or for other work that cannot be done without major disruption to users and network systems within core business hours. Out station travel may be required. Completion of all courses required to qualify to maintain the POS software and hardware of the clients.
- Performs diagnosis, troubleshooting and oversees resolution of POS hardware, software and network problems. ...
Posted
a day ago
Boleh Sembang
Technical Support Representative（entry-level / Fresh Graduates）
MYR3,500 - MYR5,500 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Responsible for the installation, configuration, testing, and troubleshooting of employee computers, telephones, and peripherals (printers, projectors, access control devices, etc.). Accept and process IT tickets; provide remote or on-site support for user issues; document the resolution process and maintain the knowledge base.
- Maintain standard desktop images, software distribution, and asset inventories; conduct regular asset inventory checks and updates.
- Office and Server Room Network Maintenance: Oversee the operation and maintenance of the company's office network and server room network equipment (switches, routers, firewalls, APs, etc.). ...
Posted
2 days ago
Technical Support Engineer
MYR2,700 - MYR3,000 Sebulan
Dekat Stesen Tren
- Provide technical support for WiFi routers, Mesh WiFi systems, and 4G/5G routers.
- Perform device configuration, firmware upgrades, testing, and troubleshooting.
- Diagnose and resolve customer connectivity, WiFi performance, and networking issues. ...
Posted
2 days ago
MYR5,000 - MYR9,000 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Perform server system operations and maintenance, including scripting and automation
- 负责服务器系统运维工作，包括编写运维脚本及自动化处理
- Deploy, maintain, monitor, and optimize business systems and infrastructure ...
Posted
11 days ago
MYR3,000 - MYR4,000 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Manage the delivery of server orders and provide after-sales maintenance to customers.
- 管理服务器订单的交付，并为客户提供售后维护。
- Diagnosing and resolving various hardware, software, server, and network issues. ...
Posted
11 days ago
Automotive Technical Support Executive
MYR4,060 - MYR5,530 Sebulan
Graduan Baru
Dekat Stesen Tren
- The overall goal of this position is to provide timely and accurate automotive technical support to customers, suppliers and other teammates
- Trial fitment and evaluation for newly developed products
- Diagnose and troubleshoot parts claim and produce necessary reports with clear technical explanation ...
Posted
a day ago
Boleh Sembang
Technician Cum Customer Service
MYR3,000 - MYR4,800 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Provide first-level technical support and troubleshooting for hardware, software, and network issues reported by customers, ensuring timely resolution and minimal disruption.
- Respond to customer inquiries via phone, email, and in-person, delivering exceptional customer service by actively listening, understanding needs, and providing accurate information.
- Diagnose and resolve technical problems related to company products and services, escalating complex issues to senior technicians or relevant departments when necessary. ...
Posted
3 hours ago
Boleh Sembang
MYR3,000 - MYR3,400 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Manage the full lifecycle of lubricant analysis services, including onboarding new customers, sample tracking, and customer queries.
- Coordinate service delivery with Account Managers, Technical Support Groups, and third-party laboratories.
- Assist customers and sales teams in selecting appropriate laboratory tests based on application, lubricant type, and service registration requirements. ...
Jadilah pemohon terawal!
Posted
9 days ago
Boleh Sembang
MYR3,000 - MYR3,400 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Coordinate day-to-day lubricant analysis services, including customer registration, sample monitoring, and service follow-up.
- Work closely with Sales, Technical teams, and external laboratory partners to ensure smooth service delivery.
- Assist customers in selecting suitable laboratory testing services based on lubricant type, equipment application, and service requirements. ...
Posted
9 days ago
Boleh Sembang
MYR8,000 - MYR15,000 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Responsible for the daily operation, maintenance, and stability of backend application systems and supporting infrastructure.
- Monitor and maintain servers, databases, network infrastructure, and business-critical systems.
- Troubleshoot and resolve system incidents, including: ...
Posted
4 days ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Provide day-to-day system supportMonitor and support live production systems to ensure platform availability, stability, and performance.
- Incident triage and resolutionInvestigate alerts, errors, and user-reported issues, perform initial diagnosis, and resolve or escalate issues appropriately based on impact and severity.
- Support platform users and partnersAssist internal teams and external partners with system-related issues such as configuration errors, access problems, data discrepancies, and operational questions. ...
Jadilah pemohon terawal!
Posted
9 days ago
Boleh Sembang
IT Onsite Support Engineer
Undisclosed
Dekat Stesen Tren
- Provide onsite and remote IT technical support.
- Install and configure PCs, laptops, printers and network devices.
- Troubleshoot Windows, Microsoft 365 and business application issues. ...
Posted
21 hours ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Own end-to-end production operations for internally built platforms (Mid-Office, Agent Portal, integrations)
- Ensure high availability, performance, and reliability of mission-critical systems
- Establish and enforce incident management, escalation, and RCA practices ...
Jadilah pemohon terawal!
Posted
9 days ago
Boleh Sembang
MYR800 - MYR1,000 Sebulan
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Customer Service: Coordinate with internal teams, clients, and vendors to facilitate communication and ensure timely delivery of services.
- User Account Management: Assist with creating, modifying, and deleting user accounts and permissions in Active Directory or other management systems.
- System Maintenance: Help monitor and maintain IT systems, including servers, desktops, and network equipment. ...
Posted
2 hours ago
Customer Support Executive (Mandarin Speaker)
MYR3,000 - MYR4,500 Sebulan
+Pampasan Tambahan
Dekat Stesen Tren
- Handle customer inquiries via WhatsApp, phone calls, and email
- Understand customer needs and provide clear product or service information
- Follow up with customers until requests or orders are completed ...
Posted
a day ago
Undisclosed
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Conducting preventive and corrective maintenance on IT equipment.
- Maintaining computer applications and system operations within the organization.
- Conducting preventive and corrective maintenance on IT equipment. ...
Jadilah pemohon terawal!
Posted
a month ago
IT Operator (Mandarin Speaker)
MYR4,000 - MYR6,500 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Assist in the daily operations of the IT department and ensuring that systems and networks are running smoothly, ensure system up-time and maintenance of the system operation.
- Experience in CPU, memory, hard disk, and database usage monitoring.
- Collect issues and escalate problems to upper levels ...
Posted
2 days ago
Boleh Sembang
MYR5,000 - MYR6,500 Sebulan
Kerja di Rumah
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Act as primary point of contact and owner for assigned customer accounts
- Drive customer satisfaction through technical support and advisory services
- Identify customer pain points and upsell/cross-sell opportunities with Sales and Product teams ...
Posted
2 days ago
Boleh Sembang
MYR3,500 - MYR5,500 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Multi-Channel Customer Support:Communicate with global customers viaemail, online chat, and phone calls to deliver technical assistance, resolve inquiries, and maintain a positive corporate brand image.
- Consultation & Troubleshooting: Assist customers with product recommendations, feature consultations, and hardware/software setup. Perform diagnostics to isolate and resolve networking, hardware, and connectivity issues.
- Issue Escalation & Collaboration: Collect and organize customer feedback, requests, and complaints. Coordinate directly with internal product, QA, and engineering departments to resolve complex technical issues and track product bugs. ...
Jadilah pemohon terawal!
Posted
3 minutes ago
Boleh Sembang
MYR3,500 - MYR5,500 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Multi-Channel Customer Support:Communicate with global customers viaemail, online chat, and phone calls to deliver technical assistance, resolve inquiries, and maintain a positive corporate brand image.
- Consultation & Troubleshooting: Assist customers with product recommendations, feature consultations, and hardware/software setup. Perform diagnostics to isolate and resolve networking, hardware, and connectivity issues.
- Issue Escalation & Collaboration: Collect and organize customer feedback, requests, and complaints. Coordinate directly with internal product, QA, and engineering departments to resolve complex technical issues and track product bugs. ...
Jadilah pemohon terawal!
Posted
3 minutes ago
Boleh Sembang
MYR3,500 - MYR5,500 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Multi-Channel Customer Support:Communicate with global customers viaemail, online chat, and phone calls to deliver technical assistance, resolve inquiries, and maintain a positive corporate brand image.
- Consultation & Troubleshooting: Assist customers with product recommendations, feature consultations, and hardware/software setup. Perform diagnostics to isolate and resolve networking, hardware, and connectivity issues.
- Issue Escalation & Collaboration: Collect and organize customer feedback, requests, and complaints. Coordinate directly with internal product, QA, and engineering departments to resolve complex technical issues and track product bugs. ...
Jadilah pemohon terawal!
Posted
3 minutes ago
MYR3,000 - MYR4,300 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Handle daily orders through our e-commerce platform
- Handle inbound and outbound calls.
- Handle customer enquiries, emails and resolve problems. ...
Posted
7 days ago
MYR2,500 - MYR3,000 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- • Assist in the design, implementation, and management of cloud architectures (IaaS, PaaS, container services, serverless) under senior engineer supervision.
- • Monitor system performance, security, and availability using cloud-native monitoring tools and escalate issues as needed.
- • Support management of cloud networking components (VPC/VNet, subnets, firewalls, load balancers). ...
Posted
2 days ago
Boleh Sembang
MYR2,000 - MYR3,000 Sebulan
Graduan Baru
Dekat Stesen Tren
- Provide technical support and assistance to employees for hardware, software, network and system-related issues.
- Monitor and troubleshoot network connectivity, internet access and communication systems.
- Perform regular system maintenance, software updates and security patch installations. ...
Posted
2 days ago
MYR4,500 - MYR5,100 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Key Responsibilities:
- • Professionally handle inbound and outbound calls and emails from customers and distributors, ensuring a positive and consistent experience.
- • Accurately document all interactions and transactions in the CRM database, maintaining up-to-date and comprehensive records. ...
Jadilah pemohon terawal!
Posted
3 days ago