Multi-Channel Communication: Act as the primary point of contact for customers, managing inquiries via Email, WhatsApp, and if needed by phone.
Customer Order Management & Oversight: Supervise the end-to-end order processing cycle, ensuring accuracy in pricing, discounts, and SKU selection. Manage "key account" orders that require bespoke handling or specialized documentation. Manage customer backorders and ensure prompt fulfillment once stock becomes available.
Order Entry & Administration: Accurately process sales orders, verify pricing, issue quotes, prepare dispatch notes via Sage 200, and schedule deliveries.
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Multi-Channel Communication: Act as the primary point of contact for customers, managing inquiries via Email, WhatsApp, and if needed by phone.
Customer Order Management & Oversight: Supervise the end-to-end order processing cycle, ensuring accuracy in pricing, discounts, and SKU selection. Manage "key account" orders that require bespoke handling or specialized documentation. Manage customer backorders and ensure prompt fulfillment once stock becomes available.
Order Entry & Administration: Accurately process sales orders, verify pricing, issue quotes, prepare dispatch notes via Sage 200, and schedule deliveries.
...
Multi-Channel Communication: Act as the primary point of contact for customers, managing inquiries via Email, WhatsApp, and if needed by phone.
Customer Order Management & Oversight: Supervise the end-to-end order processing cycle, ensuring accuracy in pricing, discounts, and SKU selection. Manage "key account" orders that require bespoke handling or specialized documentation. Manage customer backorders and ensure prompt fulfillment once stock becomes available.
Order Entry & Administration: Accurately process sales orders, verify pricing, issue quotes, prepare dispatch notes via Sage 200, and schedule deliveries.
...
Multi-Channel Communication: Act as the primary point of contact for customers, managing inquiries via Email, WhatsApp, and if needed by phone.
Customer Order Management & Oversight: Supervise the end-to-end order processing cycle, ensuring accuracy in pricing, discounts, and SKU selection. Manage "key account" orders that require bespoke handling or specialized documentation. Manage customer backorders and ensure prompt fulfillment once stock becomes available.
Order Entry & Administration: Accurately process sales orders, verify pricing, issue quotes, prepare dispatch notes via Sage 200, and schedule deliveries.
...
Multi-Channel Communication: Act as the primary point of contact for customers, managing inquiries via Email, WhatsApp, and if needed by phone.
Customer Order Management & Oversight: Supervise the end-to-end order processing cycle, ensuring accuracy in pricing, discounts, and SKU selection. Manage "key account" orders that require bespoke handling or specialized documentation. Manage customer backorders and ensure prompt fulfillment once stock becomes available.
Order Entry & Administration: Accurately process sales orders, verify pricing, issue quotes, prepare dispatch notes via Sage 200, and schedule deliveries.
...
Multi-Channel Communication: Act as the primary point of contact for customers, managing inquiries via Email, WhatsApp, and if needed by phone.
Customer Order Management & Oversight: Supervise the end-to-end order processing cycle, ensuring accuracy in pricing, discounts, and SKU selection. Manage "key account" orders that require bespoke handling or specialized documentation. Manage customer backorders and ensure prompt fulfillment once stock becomes available.
Order Entry & Administration: Accurately process sales orders, verify pricing, issue quotes, prepare dispatch notes via Sage 200, and schedule deliveries.
...
Basic knowledge of Windows operating systems. ×
Basic understanding of computer hardware and software troubleshooting. ×
Teams and other business applications. ×
SQL Server / SQL
Microsoft Windows Server
Microsoft 365
AWS / Microsoft Azure
Database management
Application support
Software testing / UAT
Product listing creation and optimisation
E-commerce product content writing
Product specification and data entry
SEO keyword research
Product title and description writing
Marketplace listing management
Adobe Photoshop
Canva
Product image editing and retouching
E-commerce banner and promotional graphic design
Attention to detail and accuracy
Product listing creation and optimisation
E-commerce product content writing
Product specification and data entry
SEO keyword research
Product title and description writing
Marketplace listing management
Adobe Photoshop
Canva
Product image editing and retouching
E-commerce banner and promotional graphic design
Attention to detail and accuracy
Financial & Cost Accounting: Maintain accurate full-set financial records and ledgers; manage regular month-end and year-end closing procedures; track and analyse manufacturing production costs and product margins.
Inventory Control & Operations: Verify incoming raw materials against delivery documentation and purchase orders; assist with outgoing logistics documentation and regular customer invoicing. Coordinate routine physical stock takes to ensure system records mirror workshop floor balances.
Treasury & Day-to-Day Administration: Manage standard Accounts Payable and Accounts Receivable workflows, tracking vendor statements and monitoring customer collections. Prepare routine management reports and cash flow forecasts to assist with operational planning.
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Produce content across Instagram, Facebook, LinkedIn, TikTok, and YouTube — with a strong creative angle that stands out
Attend company training sessions and produce same-day content: highlight posts, Stories, and short-form video clips (30-second cuts from training footage)
Generate original content ideas — you are expected to pitch concepts, not just execute briefs
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