Lead, coach and develop the IT Operations team, including hiring, performance management, capability planning, succession planning and knowledge transfer.
Own Level 1 and Level 2 service outcomes across infrastructure, end-user computing and workplace technology, including outsourced Level 1 support. Ensure incidents, requests and escalations meet agreed service levels, while governing vendor performance through clear metrics, regular reviews and improvement plans.
Lead major incident and problem management, ensuring timely diagnosis, root-cause analysis, corrective actions and prevention of recurring issues.
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Lead, coach and develop the IT Operations team, including hiring, performance management, capability planning, succession planning and knowledge transfer.
Own Level 1 and Level 2 service outcomes across infrastructure, end-user computing and workplace technology, including outsourced Level 1 support. Ensure incidents, requests and escalations meet agreed service levels, while governing vendor performance through clear metrics, regular reviews and improvement plans.
Lead major incident and problem management, ensuring timely diagnosis, root-cause analysis, corrective actions and prevention of recurring issues.
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Consolidation & Closing: Lead month-end, quarter-end, and year-end GL closing processes for APAC affiliates (excluding China), ensuring accurate, timely multi-currency consolidations and management reporting.
Balance Sheet Integrity: Oversee balance sheet review mechanisms, enforcing high-quality reconciliations, risk identification, and timely remediation of reconciling items.
SLA & Compliance: Accountable for GL operational SLAs across supported affiliates; monitor accounting controls to ensure compliance with corporate policy and local APAC statutory requirements.
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Drive Employee Benefits business growth and achieve assigned sales, premium, and profitability targets.
Partner closely with agency leaders and agents to identify business opportunities and expand the corporate customer portfolio. Develop and execute sales strategies and business plans to increase Employee Benefits production through agency channels.
Identify market segments and niches where the company position can be strengthened. Proposed action plans to ensure opportunities are followed through.
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Perform the management of the overall project planning from initiation, planning, execution, monitoring & control to closure of the project/s
Works with internal sales team, pre-sales, legal team to develop the project scope of work, statement of work and/or project definition document deem necessary for Ensign InfoSecurity to client project management engagement.
Defines the roles and responsibilities of all parties involved in the project for customers, management team, project team, principal, partners, and others affected by the project.
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Manage pre-contract activities, including cost planning, tender processes, and commercial evaluations to support effective project initiation and contract readiness.
Oversee tendering and procurement processes to support transparent, competitive, and effective contractor selection in accordance with organisational governance requirements.
Tactful and effective in customer/stakeholder interactions in-order to complete job related tasks/activities.
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We are seeking an experienced Enterprise Business Manager to grow our enterprise AI and digital transformation business.
This is an opportunity to take a leading role in a fast-growing enterprise AI transformation business, shaping how organisations modernise their systems, develop their workforce and adopt AI at scale.
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Developing audit programmes that address the objectives of the scope of work, and completing audit work papers and testing results that adequately support audit findings and work performed, in accordance with internal audit standards.
Preparing draft deliverables including audit reports and presentation materials for Management or the Audit Committee’s purview.
Perform data analytics to identify anomalies and trends, and summarising results of the exercise in a concise yet detailed manner.
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Generate & Close Leads: Take charge of reactive and proactive sales efforts, including cold calling and prospecting, to build a robust pipeline for our events.
Strategic Sourcing: Research, contact, and negotiate with vendors, speakers, and partners to secure high-value deals for our event portfolio.
Conceptualization & Ideation: Independently develop ideas and create viable proposals for new revenue-generating exhibitions or projects.
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Working as liaison between vendors and the Company
Providing specialized consultative service and implementing, driving and maintaining vendor programs, marketing, and training; review and negotiate terms of vendor contracts and communicate with vendors regarding day-to-day matters
Building and maintaining positive relationships with vendors
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Build and nurture strong relationships with partners, distributors, agencies, and internal teams, serving as the key bridge between partners, vendor stakeholders, and PMM/VPMM teams.
Manage ongoing partner relationships on a daily basis, ensuring partners are informed, enabled, and actively driving initiatives that support and grow client revenue.
Collaborate closely with partner and local sales and marketing teams to understand solution priorities, curate and adapt client-provided materials, and drive effective partner enablement and training initiatives.
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