Optimize sales processes and systems to improve customer experience including lead management, offer management and onboarding. Provide administrative and operational support to the sales team e.g. ad-hoc quotations.
Develop and implement efficient sales support processes to enhance productivity and reduce bottlenecks in the sales cycle and improve customer onboarding experience.
Ensuring good data quality through regular training of salespeople on correct inputs and timely resolution of sales queries....
Drive Process Excellence: Redesign and implement highly efficient sales processes—from lead and offer management to client onboarding—drastically reducing bottlenecks in the sales cycle.
Empower the Sales Engine: Provide hands-on operational support (including complex ad-hoc quoting) and train the commercial team to ensure pristine CRM data quality and system compliance.
Lead and Mentor: Champion, manage, and develop a dedicated sales support team, fostering a culture of high performance and continuous improvement....
Support LIMS masterdata update and improvement projects (site & global), including LIMS change assessment and liaise with global personnel for the change implementation
Support LIMS sample workflow activities and tests, executing system validations, troubleshooting and performing system enhancements.
Support periodic review activities for laboratory equipment/system/methods, including REE, user access and audit trail review Deliver Administrator responsibilities for laboratory equipment/ systems/ methods...
Supervise daily support services including Housekeeping, Linen and Laundry, Pest Control, and Waste Management to ensure quality standards and vendor compliance.
Manage linen supply, collection, inventory tracking, audits, and routine inspections across clinical and non-clinical departments.
Ensure strict adherence to infection control, safety protocols, and MSQH accreditation requirements....
Support LIMS masterdata update and improvement projects (site & global), including LIMS change assessment and liaise with global personnel for the change implementation
Support LIMS sample workflow activities and tests, executing system validations, troubleshooting and performing system enhancements.
Support periodic review activities for laboratory equipment/system/methods, including REE, user access and audit trail review Deliver Administrator responsibilities for laboratory equipment/ systems/ methods...