Join the dynamic and collaborative team at Katalyst Data Management (KDM)! KDM is seeking an IT Support Technician in Kuala Lumpur, Malaysia to provide hands-on technical support to employees and operational teams across Katalyst’s Kuala Lumpur locations. This is an exciting opportunity to support reliable local technology operations while collaborating with global IT teams to resolve complex technical issues.
System Management Oversight: Manage the system management units, including servers, networks, infrastructure, IT operations, endpoint management, and cybersecurity.
This project involves providing L1 voice and chat support as a part of Service Desk to one of the Retail accounts based out of Singapore. This role requires excellent communication skills to be able to coordinate with customers and other technical teams
Avensys is a reputed global IT professional services company, and our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. And we service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.
Provide 24x7 support and hypercare for Microsoft Defender for Endpoint (MDE), Defender for Cloud Apps (MDCA), Microsoft Defender XDR and Microsoft Purview.