Develop and execute engaging content strategies across various social media platforms (e.g., TikTok, Instagram, Facebook, YouTube) to promote Ricebowl Mimi's games and job exploration features.
Provide timely, empathetic support for non-complex inquiries across assigned channels (voice, chat, live messaging, email, social media, etc.), using SOPs, macros, and knowledge articles to resolve issues while meeting CSAT, quality, and productivity targets.
We are looking for a dynamic, sales-driven, and customer-focused Branch Sales Consultant to lead the daily operations of our hair spa branch. This role is responsible for driving sales performance, providing expert consultations to customers, leading the service team, and ensuring smooth branch operations. A strong background in sales and customer consultation is essential.