Handle walk-in, phone and written customer enquiries related to product repairs, servicing and warranty matters, including case registration, follow-up, customer updates and coordination with internal departments/service teams to ensure timely resolution.
What You’ll DoRecruitment & Onboarding- Assist with job postings, candidate screening, interview arrangements and recruitment administration.- Prepare employment-related documents and support new employee onboarding.- Ensure new employees complete the required documentation and induction process.HR Administration- Maintain accurate and up-to-date employee records and HR documentation.- Manage attendance records and support follow-up on attendance issues.- Prepare HR letters, forms, reports and other HR-related documents.- Handle day-to-day employee enquiries and provide HR administrative support.Employee Support- Be a friendly first point of contact for employees on general HR matters.- Assist HR in handling employee concerns, disciplinary documentation and other employee-related matters.- Support the implementation of company HR policies and procedures.Training & Employee Development- Coordinate training arrangements and maintain training records.- Assist with employee orientation, internal training and other HR activities.- Monitor required employee training and certification renewals.Compliance Support- Maintain records and monitor manpower movements.- Coordinate required documentation with the relevant agents.- Monitor Food Handler Training and typhoid vaccination requirements.- Assist with other HR statutory and compliance-related documentation when required.HR Projects & Improvement- Assist in HR projects, employee activities and company initiatives.- Support the HR team in improving HR processes and systems.- Take on other HR administrative tasks and projects as required.What We’re Looking For- Diploma or Degree in Human Resources, Business Administration or a related field.- 1–3 years of HR or administrative experience. Fresh graduates with the right attitude are also encouraged to apply.- Good communication and interpersonal skills.- Organised, detail-oriented and able to manage multiple tasks.- Responsible and able to handle confidential information professionally.- Proficient in Microsoft Office / Google Workspace.- Hands-on, proactive and willing to learn.- Able to work independently while also being a good team player.
Perform various HR and administrative support tasks, including stationery and uniform coordination, data entry, filing, scheduling, and general record management.
Prepare and generate Delivery Orders, Sales Invoices, Quotations, Contracts and other related documents accurately. Ensure all documents are properly prepared and filed.
Manage the full spectrum of HR functions including recruitment, onboarding, employee relations, performance management, compensation and benefits, and offboarding for a team of 21 employees.