Lead and deliver large, complex technology implementation programs across multiple countries, ensuring successful execution from initiation through closure within a regional delivery model.
Lead the overall strategy, roadmap and management of AEON Credit’s digital customer channels, including AEON Wallet, customer portal, customer-facing websites and other digital touchpoints.
Support the planning and coordination of digital transformation (DX) and platform integration initiatives across AEON Group ecosystem to ensure alignment with Group digital strategy and architecture principles.
Lifecycle Strategy & Planning: Support the design of engagement strategies tailored to each user lifecycle stage from acquisition, growth to churn— setting clear objectives and KPIs (e.g., CVR, CAC, redemption rate, incremental revenue) for each initiative.
Drive revenue and market share in the Malaysia Public Sector territory by meeting or exceeding targets across federal government, state-owned enterprises and GLICs.
Lead and manage client engagements, including compliance season planning, concur the tax compliance deliverables, risk management and account management.
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Stewarding Manager is responsible to ensure the efficient and economic operation of the Stewarding Department in support of all other operating Departments, supplying services as required to the entire operation and overseeing the operating equipment inventory.
Drive the development and execution of customer experience and digital initiatives, leveraging customer insights and business needs to deliver impactful solutions while ensuring alignment with organizational objectives.
Implementation & Site Execution: Lead and oversee site progress, structural works, and main contractor operations, ensuring full compliance with technical specifications, safety standards, and project schedules.