Take command of major cyber incidents and own the end-to-end DFIR lifecycle — from detection and containment through eradication, recovery and post-incident review.
Core Team Building & Recruitment: Directly source, recruit, and mentor the foundational team, including Project Managers, Site Supervisors, Quantity Surveyors, and Design/Production Specialists.
In charge of the creation and the update/enrichment of Supplier code master data according to the requirements and in compliance with agreed guidelines and standards.
Handling incoming incidents, supporting both Roche Affiliates and multiple regional and global IT departments. 2nd level evaluation of user requests based on ITIL methodology and prioritization towards IT accordingly. Collaborate with IT teams to translate business requirements into technical solutions
Develop and maintain strong relationships with Business Units, customers, suppliers, transport providers, and cross-functional teams, and act as the key escalation point for operational issues
To ensure that the warehouse operates at peak efficiency – with customer satisfaction as the primary goal especially in the distribution of RCPA QAP survey materials to participants in timely and proper conditions according to prescribed standards set.