Fully responsible for the boutique daily operation including opening & closing of boutique, sales, boutique's cleanliness & safety in accordance to standard Operating procedure
To monitor and ensure stock inventory is always available and sufficient to achieve the sales target.
Offer a consistently good memorable customer service experience...
Handle full sets of accounts, including Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), journal entries, and bank reconciliations.
Manage daily accounting transactions and ensure accurate and timely recording of financial information.
Verify and reconcile daily retail outlet sales reports against POS records, including cash, credit card, debit card, e-wallet, and other payment transactions....
Conduct Customer Interviews: Interview buyers, non-buyers, and inactive or churned prospects to understand their experiences, satisfaction levels, reasons for drop-off, and unmet needs using structured interview guides provided by the CX Executive.
Validate Customer Personas: Analyse interview findings to validate and refine customer personas, challenging existing assumptions about customer profiles, behaviours, preferences, and decision-making factors.
Map Customer Journeys: Document the end-to-end customer journey across iMotorbike’s service offerings, identifying key touchpoints from initial awareness and consideration through purchase and post-service....
As our new Associate Customer Sales and Support Center (CSSC) Application Engineer, Commercial Building Services, you'll be providing technical quotations, product sizing guidance, and application support across multiple customer channels that ensure our customers receive accurate, timely solutions for their water technology needs.
Generate and qualify leads from internal and external lists including sourcing and developing client referrals to achieve acquisition goals;
Develop and schedule sales proposals and activities including calls to new potential and existing clients to ensure optimum pipeline generation ;
Ensure customer service satisfaction and good client relationships including client briefing and training and responding to sales enquiries by phone, email or in person;...