Own and manage end-to-end service delivery across multiple insurance policy servicing workstreams supporting Singapore and Hong Kong operations.
Lead client governance meetings, business reviews, and operational discussions while serving as the primary escalation point for client and internal stakeholders.
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Own and manage end-to-end service delivery across multiple insurance policy servicing workstreams supporting Singapore and Hong Kong operations.
Lead client governance meetings, business reviews, and operational discussions while serving as the primary escalation point for client and internal stakeholders.
Drive operational performance against contractual commitments, including service level agreements (SLA), quality standards, productivity targets, compliance requirements, and financial objectives.
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To develop and aggressively win new customer opportunities.
To manage a portfolio of customers and potential customers via personal sales visits and using face to face contact to provide a personalized service.
To build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
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To perform data collection and incorporate the information into technical drawings, schematics, maps and etc.
To produce accurate and detailed solar PV system electrical drawings: roof racking system & layout, DC cable routing, wiring diagrams, single line drawing of inverter(s), central drop point location, inverter location, Distribution box location and etc. for C&I solar panel projects.
To work closely with Business Development, Project Engineers, Site Supervisor and relevant parties while preparing, presenting technical drawings and to ensure all scopes & details are covered and included.
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Accountable for ensuring books and records reflect the true state of affairs of the company’s financial standing and periodically review and ascertains the authenticity and adequacy of assets and liabilities related to AP. This is further strengthened by ensuring all balance sheet accounts related to AP are properly reconciled on time.
Evaluate specific transactions that may take place of which they affect the financial accounting and reporting, by assessing the proper accounting treatment of those transactions.
Assist in ensuring that AP internal control structure is in place, functioning effectively, and appropriately tested in accordance with company standard. Ensure that identified control and internal audit gaps are remediated on a timely basis.
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Resolves product or service problems by clarifying the customers complaint; determining the cause of the problem ; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Identifying and assessing clients need to ensure service excellence
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Gathering data Input into overall hiring strategy of the organization to ensure the teams consist of a diverse set of qualified individuals.
Determine selection criteria for candidates by liaising with managers and other members of staff.
Advertise and source applicants through various channels, such as company career page, job platforms, social media, LinkedIn, and other professional networks.
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Work with relevant PICs to produce creative assets across platforms like Facebook, Instagram, TikTok, YouTube, and LinkedIn
Support both organic and paid content development
Contribute fresh ideas and trend insights to help us boost audience engagement — especially if you’ve got a flair for creativity and an eye for spotting what’s trending.
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Building and maintaining relationships with Developers and Architects & being the key point of contact for all design related enquires and escalations to develop proprietary specifications for systems
Developing and increasing projects pipelines and business opportunities
Manage a large collection of moving projects throughout the design stage, passing these projects to sales team at the correct time to ensure a sale for the business is achieved
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Lead virtualization technical solutioning, support, and strategy, including developing business cases for technology transformations such as Windows 365 migrations.
Oversee the daily technical management of Citrix Virtualization Desktop Infrastructure, Microsoft Windows 365, Cloud PCs, and Virtualization Image releases.
Act as the single point of contact for Global End User Services in the region, managing queries, operational escalations, and technology change transitions.
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