Leadership & Guidance: Lead and mentor a team of independence professionals, providing guidance on complex independence matters and promoting a culture of compliance and quality.
Compliance: Process customer invoices/ funding claims in accordance with policies, procedures and funding agreement. Follow up with customer and funding agency when debts are due.
Oversee the full life cycle of Culture Pass applications, from receipt through to approval and notification, ensuring that timelines and quality standards are met at every stage.
To work closely with the client to achieve the objective of enhancing and/or sustaining the building’s image and brand as a prestigious high end building;
Lead daily front office operations: Overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards
Compliance: Process customer invoices/ funding claims in accordance with policies, procedures and funding agreement. Follow up with customer and funding agency when debts are due.
Office Management and Digitalisation Support broader office transformation and continuous improvement initiatives, including cross-functional projects that enhance productivity, service quality, and employee experience
Engage stakeholders to understand data requirements and translate them into analytics‑ready datasets, with an initial focus on supporting dashboard delivery
Manage the full spectrum of human resources operations including recruitment, onboarding, offboarding, payroll processing, benefits administration, leave management, attendance tracking, work pass applications, and maintenance of employee records.
Manage end-to-end HR operations including recruitment, onboarding, offboarding, payroll, employee benefits, leave administration, attendance management, work passes and employee records.
Lead planning, coordination and execution of Convocation ceremonies, and ensure operational readiness through detailed project planning and stakeholder coordination.
Manage and coordinate institutional research programmes and strategic research initiatives, including programme reviews, advisory board activities, and stakeholder engagement.