Support customers across SEA official e-commerce platforms, handling enquiries related to products, orders, payments, delivery, returns, refunds, and exchanges.
Deliver professional and timely customer support through email, live chat, and other service channels.
Manage and follow up on order, delivery, return, and refund cases to ensure timely resolution.
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Backend Development
.NET
C#.Net
ASP.NET
ASP.NET Core
SQL Server
API Development
Problem Solving
Troubleshooting
Banking
E-Commerce
Microservices Architecture
RabbitMQ
Apache Kafka
Redis
AWS
Azure Cloud
Sales Management
Client Relationship
Lead Generation
Negotiation Skills
Communication Skills
Market Research
Closing Deals
Product Knowledge
Presentation Skills
CRM Software
Business Development
Sales Strategy
Sales Management
Client Relationship
Lead Generation
Negotiation Skills
Communication Skills
Market Research
Closing Deals
Product Knowledge
Presentation Skills
CRM Software
Business Development
Sales Strategy
Sales Management
Client Relationship
Lead Generation
Negotiation Skills
Communication Skills
Market Research
Closing Deals
Product Knowledge
Presentation Skills
CRM Software
Business Development
Sales Strategy
Sales Management
Client Relationship
Lead Generation
Negotiation Skills
Communication Skills
Market Research
Closing Deals
Product Knowledge
Presentation Skills
CRM Software
Business Development
Sales Strategy
Sales Management
Client Relationship
Lead Generation
Negotiation Skills
Communication Skills
Market Research
Closing Deals
Product Knowledge
Presentation Skills
CRM Software
Business Development
Sales Strategy
Sales Management
Client Relationship
Lead Generation
Negotiation Skills
Communication Skills
Market Research
Closing Deals
Product Knowledge
Presentation Skills
CRM Software
Business Development
Sales Strategy
Sales Management
Client Relationship
Lead Generation
Negotiation Skills
Communication Skills
Market Research
Closing Deals
Product Knowledge
Presentation Skills
CRM Software
Business Development
Sales Strategy
Sales Management
Client Relationship
Lead Generation
Negotiation Skills
Communication Skills
Market Research
Closing Deals
Product Knowledge
Presentation Skills
CRM Software
Business Development
Sales Strategy
Sales Management
Client Relationship
Lead Generation
Negotiation Skills
Communication Skills
Market Research
Closing Deals
Product Knowledge
Presentation Skills
CRM Software
Business Development
Sales Strategy
Sales Management
Client Relationship
Lead Generation
Negotiation Skills
Communication Skills
Market Research
Closing Deals
Product Knowledge
Presentation Skills
CRM Software
Business Development
Sales Strategy
Sales Management
Client Relationship
Lead Generation
Negotiation Skills
Communication Skills
Market Research
Closing Deals
Product Knowledge
Presentation Skills
CRM Software
Business Development
Sales Strategy
Sales Management
Client Relationship
Lead Generation
Negotiation Skills
Communication Skills
Market Research
Closing Deals
Product Knowledge
Presentation Skills
CRM Software
Business Development
Sales Strategy
Backend Development
.NET
C#.Net
ASP.NET
ASP.NET Core
SQL Server
API Development
Problem Solving
Troubleshooting
Banking
E-Commerce
Microservices Architecture
RabbitMQ
Apache Kafka
Redis
AWS
Azure Cloud
Sales Management
Client Relationship
Lead Generation
Negotiation Skills
Communication Skills
Market Research
Closing Deals
Product Knowledge
Presentation Skills
CRM Software
Business Development
Sales Strategy
Sales Management
Client Relationship
Lead Generation
Negotiation Skills
Communication Skills
Market Research
Closing Deals
Product Knowledge
Presentation Skills
CRM Software
Business Development
Sales Strategy
Sales Management
Client Relationship
Lead Generation
Negotiation Skills
Communication Skills
Market Research
Closing Deals
Product Knowledge
Presentation Skills
CRM Software
Business Development
Sales Strategy
Sales Management
Client Relationship
Lead Generation
Negotiation Skills
Communication Skills
Market Research
Closing Deals
Product Knowledge
Presentation Skills
CRM Software
Business Development
Sales Strategy
Sales Management
Client Relationship
Lead Generation
Negotiation Skills
Communication Skills
Market Research
Closing Deals
Product Knowledge
Presentation Skills
CRM Software
Business Development
Sales Strategy
Backend Development
.NET
C#.Net
ASP.NET
ASP.NET Core
SQL Server
API Development
Problem Solving
Troubleshooting
Banking
E-Commerce
Microservices Architecture
RabbitMQ
Apache Kafka
Redis
AWS
Azure Cloud
Social Media Management
Community Management
Social Listening & Monitoring
Communication & Writing
Issue Identification & Escalation
Malaysian Social Media & Cultural Awareness
Backend Development
.NET
C#.Net
ASP.NET
ASP.NET Core
SQL Server
API Development
Problem Solving
Troubleshooting
Banking
E-Commerce
Microservices Architecture
RabbitMQ
Apache Kafka
Redis
AWS
Azure Cloud
Social Media Management
Content Creation
Short-Form Video Shooting & Editing
Social Media Copywriting
Trend & Internet Culture Awareness
Content Planning & Calendar Management
SEO/SEM
Social Media Marketing
Content Creation
Email Marketing
Data Analytics
Google Analytics
Google Ads
Facebook Ads
Campaign Management
Search Engine Optimization (SEO)
Video Editing
Graphic Design
Marketing Analytics
WordPress
Web Design
Web Development