Job Description We are looking for Customer Service Executive to handle online enquiries for our construction material and e-commerce product business. This is a hybrid role: candidate must attend 1-week compulsory on-site training at our KL office. After training, hybrid working arrangement will be arranged. Working Schedule - 7 working hours per day - 6 working days per week, 1 rest day on rotational basis Job Responsibilities - Respond to customer enquiries via chat platform regarding product, quotation, order and delivery - Record customer information and enquiry details into company system - Follow up with customer orders and coordinate with sales team - Provide friendly and professional customer support Requirements - Good communication skill in Bahasa Malaysia and English - Patient, responsible and service-minded - Laptop and stable internet connection for remote work after training - No prior customer service experience required; full free training will be provided Benefits - Fixed basic salary RM4,000 - E-commerce sales commission (commission approx RM2,000 – RM4,000, depends on performance) - Free product & system training - No heavy physical work - Open to all genders
Define and execute the multi-year online business strategy and annual operating plan, aligned with Samsung Electronics Singapore’s growth priorities, category plans and brand strategy.
Define and execute the multi-year online business strategy and annual operating plan, aligned with Samsung Electronics Singapore’s growth priorities, category plans and brand strategy.
Identify business needs, operational gaps and improvement opportunities across own site, and translate them into clearly documented Business Requirement Documents (BRDs).