We are seeking an experienced Server Platforms Validation Sr.Engineer with deep expertise in Linux, Hyper-V, Proxmox, servers, storage systems, and datacenter operations. This role requires advanced technical knowledge to configure systems based on customer requirements and to troubleshoot and resolve complex Proxmox and Hyper-V issues.
The position involves direct coordination and collaboration with technical personnel across multiple specializations. The environment is fast-paced with high expectations for quality, communication, and turnaround time.
Candidates must demonstrate extensive experience with virtualization technologies, firmware patching, and Linux environments.
ISO Documentation Development: Assist in drafting, reviewing, and maintaining technical documentation required for ISO certifications (such as ISO 27001), including security policies, incident response plans, and network diagrams.
Knowledge Base Creation: Design and populate a centralized IT Knowledge Base (KB) to document standard operating procedures (SOPs), troubleshooting guides, and system architectures.
Cybersecurity Auditing Support: Assist in internal security audits, vulnerability assessments, and the monitoring of IT infrastructure to ensure compliance with established security protocols.
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• You must provide first-line technical support for end-user hardware, software, network, and system-related issues, ensuring timely resolution and minimal disruption to business operations.
• You are expected to diagnose and resolve incidents involving desktops, laptops, mobile devices, printers, peripherals, and enterprise applications through various support channels.
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• Lead test strategy development and Design for Testability (DFT) execution throughout the NPI phase-gate process, including concept review, EVT, DVT, PVT, qualification, and mass production readiness, ensuring on-time deliverables, product quality, manufacturability, and operational excellence
• Collaborate closely with customers, R&D, manufacturing, quality, and operations teams to ensure successful product transfer from development to production.
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Provide exceptional customer service by greeting customers, assisting with inquiries, and offering product recommendations to enhance their shopping experience.
Being responsible for processing cash/eWallet payments, balancing cash registers with receipts
Maintain a clean, organized, and visually appealing store environment by arranging displays, replenishing stock, and ensuring product freshness
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