Job PurposeSupervise day-to-day ASRS activities and frontline operators to ensure safe, accurate and timely order processing. Monitor workflow, perform routine SAP EWM checks, resolve standard operational issues and escalate complex system or equipment problems.
Strategic Initiatives : Support and drive the implementation of hospital-defined goals in alignment with national (MOH) and cluster-level (NHG Health) strategies. Major projects include oncology capacity and capability building for NHG Health/TTSH, right-siting and collaborative care models with Community and Primary Care partners, and other patient-centric care enhancements.
Manage daily marine operations across a fleet of vessels, covering navigation, mooring, deck equipment, safety equipment, port operations, STS operations and overall vessel condition.
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;