Responsible for managing and monitoring daily operational activities, ensuring smooth communication between clients, management, and operation teams. The OE shall ensure all operational matters, documentation, reporting, personnel welfare, and site operations are carried out effectively in accordance with company SOP, policies, and client requirements.
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Responsible for managing and monitoring daily operational activities, ensuring smooth communication between clients, management, and operation teams. The OE shall ensure all operational matters, documentation, reporting, personnel welfare, and site operations are carried out effectively in accordance with company SOP, policies, and client requirements.
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If you are looking to excel and make a difference, take a closer look at us…
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
· Provide sales and purchasing support in terms of inventory planning, getting quotations, keying sales and purchase orders, preparing sales invoices and credit notes, ensuring work is filed properly.
. Process sales/purchase orders, tax invoices and coordinate on local deliveries.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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