Take full ownership of the assigned region and ensure smooth, consistent day-to-day operational execution in line with company guidelines and SOPs
Monitor and drive achievement of all operational KPIs, ensuring promotional activities are correctly set up and executed in alignment with approved guidelines and company requirements
Monitor Out of Stock (OOS) performance across the assigned region and ensure results remain within agreed KPI thresholdsIdentify operational gaps proactively and implement timely corrective actions to maintain and improve performance standards
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High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
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High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
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Support OPE Manager in driving regional process standardisation, governance and continuous improvement initiatives across the region.
Review As-Is processes, identify pain points, control gaps, duplication, inefficiencies and opportunities for standardisation or automation.
Develop or support To-Be process designs, operational policies, SOPs, guidelines, process maps, flowcharts, templates and other process documentation.
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Lead operation audit team to conduct effective audit checks to identify weaknesses and provide value add recommendations for the improvement of internal control procedures
Ensure Policies, Guideline, SOPs, Checklist and established Laws and Regulations are strictly followed to minimize non-compliance and leakages
Assess the operation risk and develop annual audit plan including audit scopes for management approval
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The Specialist, Sales Order Operations is responsible for receiving, processing, and following up on highly complex sales orders in close collaboration with Sales teams. This role ensures the accuracy, compliance, and efficiency of all sales order activities throughout the order lifecycle, contributing to operational excellence and customer satisfaction.
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Executes and oversees the processing and sourcing of purchase requisitions in strict alignment with Procurement policy, sourcing guidelines, and the ICF framework, safeguarding compliance and operational efficiency.
Leads the processing and execution of indirect materials and services requests within Coupa/SAP PtP systems, ensuring accuracy, timeliness, and compliance while embedding best practices across the team.
Leads daily coordination of sourcing and helpdesk activities, ensuring operational KPIs, productivity, and continuous improvement targets are consistently achieved at the business unit level.
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Executes and oversees the processing and sourcing of purchase requisitions in strict alignment with Procurement policy, sourcing guidelines, and the ICF framework, safeguarding compliance and operational efficiency.
Leads the processing and execution of indirect materials and services requests within Coupa/SAP PtP systems, ensuring accuracy, timeliness, and compliance while embedding best practices across the team.
Leads daily coordination of sourcing and helpdesk activities, ensuring operational KPIs, productivity, and continuous improvement targets are consistently achieved at the business unit level.
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Hartalega Holdings Berhad is seeking a Senior Manager - Information Technology (System & Infrastructure Operation). The role governs enterprise-wide systems, infrastructure, and end-user computing, ensuring resilient, secure, and scalable IT services.
You will establish operational strategies, governance frameworks, and incident command to align IT with critical business objectives, while supervising capacity planning and vendor performance to sustain global operations.
Prepare timely market analysis reports aligned with commercial needs, and track and update internal sales reports to support business visibility and strategic decision-making
Extract, collate, and analyze large datasets from internal data platforms to support market assessment, product evaluation, and accurate sales data tagging for incentive calculations
Conduct regular market surveys and competitive market research across the pharmaceutical, Over-the-Counter (OTC), and medical devices sectors to surface actionable market intelligence
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Reports directly to the GCOO on all operational matters of the Bank and of responsible for the operations of CCMD, Payment Operations, Trade Finance, Operations IB and Operations of MIDF Asset Management.
To ensure the conduct of risk management on the credit and market risk are relevant and up to date.
Periodic review of all operational procedures and workflows, to enforce changes to processes where relevant to manage better trade-off between risk and returns.
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Own day-to-day product and website operations: resolve issues, run functionality checks, manage configurations, and handle ad-hoc stakeholder requests.
Set up, maintain, and sunset products and categories on the ecommerce website — including price calculations, margin settings, and page configuration.
Keep the webshop current: pricing, lead times, product information, and promotional content.
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Manage and maintain user access across key business systems including SAP, Coupa, Adobe, and internal workflow platforms, ensuring access rights are accurately provisioned, reviewed, and updated in accordance with organisational policies and operational requirements.
Support the preparation and timely submission of administrative finance-related documents, ensuring all submissions are complete, accurate, and aligned with internal approval processes and financial deadlines.
Monitor and track the status of payments across vendors and internal stakeholders, conducting invoice verification to ensure accuracy, completeness, and compliance with purchase orders and contractual terms prior to processing.
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Monitor, review and respond to alerts generated from the various security detection tools and case management systems in accordance with established service level agreements and objectives (SLA & SLO) .
Recommend triage actions and maintenance of runbooks and playbooks.
Investigate and escalate security incidents based on the severity level for each event/incident within SLA & SLO.
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