Conduct inquiries related to the programme administration for Career Trial (CT) through email correspondences, phone calls and on-site visits to jobseekers and companies.
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Ensuring all operational and performance tracking / mgmt tools aspects for a successful deployment of performance tracking tools/systems are in place or planned in detail prior to and during the readiness and implementation phase
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Coordinate and drive the execution of strategic initiatives, including global expansion, market entry plans and other CEO-led projects. Track progress, risks and next steps.
Coordinate and drive the execution of strategic initiatives, including global expansion, market entry plans and other CEO-led projects. Track progress, risks and next steps.
Serve as the key point of contact for residents, contractors, and internal stakeholders, ensuring professional, responsive, and customer-focused support.