Obtain quotations and coordinate maintenance & repair works for air-conditioning, pest control, electrical issues, plumbing, furniture assembly, and other property-related matters.
Support the planning and execution of corporate events, incentive trips, meetings, conferences, annual dinners, product launches, team-building programmes and other MICE projects.
Manage transport operation (inbound, outbound) for bulk and packaged with different modes of transportation, perform SAP transactions eg. Delivery Order processing, TM Order processing, etc.
Sales Enablement: Assist in creating and maintaining product demos for prospective clients. Manage a centralized repository of all sales demos for easy access and version control.
Consolidate and cross-check corporate actions event data from multiple sources (custodians, depositories, data vendors, market announcements) to produce a single, accurate "golden copy" record for each event.
Prepare and coordinate HR-related letters and documentation, including offer letters, confirmation letters, promotion letters, salary adjustment letters, transfer letters, resignation acknowledgements, and other employee correspondence.
Act as a gatekeeper for all payment operational matters related to Shopee’s Affiliate Publisher Programs, such as validating commission reports, updating partners’ payment details, and performing various administrative tasks related but not limited to Shopee’s Affiliate Dashboard only.
Manage and maintain the Seller Bot Knowledge Base (KB) and Seller Education Hub (SEH) content to ensure information shared remains accurate, relevant, and aligned with evolving business priorities, operational processes, and seller needs.Drive quality and effectiveness of Seller Bot by optimising bot responses with accurate and consistent knowledge while aligning it with the latest business policies and seller behaviour.
Prepare, coordinate and maintain accurate and timely reports, papers, dashboards and management information for Bank Negara Malaysia, Management, the Board and relevant governance committees, including RC, EXCO and KRT, as required.
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Manage payment and refund requests from internal teams, ensuring timely and accurate processing while maintaining seamless payment flows and operational alignment.