To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality for timely + accurate customer reporting.
Drive sales planning and forecasting, including pipeline management, target setting, and performance tracking against revenue goals.Analyse sales performance, identify trends, gaps, and opportunities, and provide actionable insights to improve conversion, productivity, and revenue.Optimise sales processes and systems, ensuring efficient workflows, CRM utilisation, and data accuracy across all sales activities.Support sales strategy execution, including campaign coordination, incentive programs, and go-to-market initiatives.Develop and maintain sales reports and dashboards, providing timely and accurate updates to leadership and stakeholders.Collaborate cross-functionally with marketing, finance, and product teams to align on targets, campaigns, and business priorities.Manage sales operations tools and governance, ensuring compliance with internal policies and best practices.Lead and support ad-hoc projects and initiatives to enhance sales effectiveness and operational efficiency.Bachelor’s degree in Business, Marketing, Finance, or a related field.5–8 years of experience in sales operations, business operations, or commercial roles.Strong analytical and problem-solving skills with proficiency in data analysis tools and CRM systems.Experience in sales forecasting, pipeline management, and performance reporting.Excellent stakeholder management and communication skills.Location: Wisma Capital A Department: Media Sales Entity: AirAsia Next
Respond and manage targeted sales projects from sales requests to closing. This include driving the process forward and complete on time, managing miscellaneous agreements, partner on aboard, tender/RFI/RFP supports, quotations and pricing proposals, contracts, payment tracking.
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Lead technical operations across infrastructure observability, vulnerability and patch management, asset and configuration management, backup and recovery, firewall, account and log reviews, incident response and network administration.
Lead financial planning, reporting, and performance management activities for APAC Commercial Operations and Regional Distribution Centers (RDCs), ensuring accurate financial reporting, forecasting, budgeting, and compliance with ABB financial standards and closing requirements.
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Analyse sales performance by product category, market, channel and key account each month and quarter, tracking actuals against QxP forecast and AOP and identifying the volume, price and mix drivers behind any gaps.
Oversee the field force activities, ensuring that all promoters meet company standards in terms of attendance, professionalism, and overall job performance.