Establish and optimise product feedback loops by collecting, analysing, and synthesising user insights, support tickets, and stakeholder input into clear product recommendations
Provide support to execute finance and operational initiatives in alignment to the APEC Continent and Global short- and long-range strategic planning targets.
Execute end-to-end netting, settlement, treasury accounting, and reconciliation activities, including exception management and issue resolution, in accordance with defined procedures, controls, and accounting standards.
Prepare timely market analysis reports aligned with commercial needs, and track and update internal sales reports to support business visibility and strategic decision-making
Develop and execute enforcement operational plans to ensure compliance with facilities management requirements, house rules, permit and licence conditions, and public health regulations across NEA-managed after-death facilities.
Lead and coordinate AML-related AI model projects, including planning, execution, progress tracking, risk and issue management, milestone reporting and delivery governance across AML Operations, Compliance, Technology, OPEX, vendors and relevant AIA markets.
Proactively monitor and support the performance and availability of IT systems, including windows/servers, virtualization platforms, applications and core infrastructure services. Provide first-level support and troubleshooting for detected issues.
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Responsible as Technical Operation Engineer, DC Operations, you will be the point of contact for customer request which covers all M&E works or any other related request.
Support the planning and execution of regional brand marketing campaigns and initiatives, ensuring alignment with brand objectives and commercial priorities.