Provide comprehensive administrative and sales support to the sales team, ensuring efficient daily operations and client satisfaction.
Manage and process customer orders accurately and promptly, from initial receipt through to fulfillment, coordinating with relevant departments to ensure timely delivery.
Maintain and update customer relationship management (CRM) systems with accurate client information, interaction logs, and sales activities to support effective client engagement.
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Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences, ensuring consistent quality and presentation.
Take customer orders for food and beverages accurately and efficiently, utilizing menu knowledge to answer questions and provide recommendations.
Maintain a clean and organized bar and service area, including stocking supplies, cleaning glassware, and ensuring compliance with hygiene standards.
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Greet customers warmly upon arrival and assist them with seating arrangements, ensuring a pleasant dining experience.
Take food and beverage orders accurately and efficiently, clarifying any special requests or dietary restrictions, primarily communicating in Mandarin with customers.
Serve food and drinks promptly and courteously, ensuring presentation standards are met and addressing any immediate customer needs.
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Provide comprehensive administrative and sales support to the sales team, ensuring efficient daily operations and client satisfaction.
Manage and process customer orders accurately and promptly, from initial receipt through to fulfillment, coordinating with relevant departments to ensure timely delivery.
Maintain and update customer relationship management (CRM) systems with accurate client information, interaction logs, and sales activities to support effective client engagement.
...
Provide comprehensive administrative and sales support to the sales team, ensuring efficient daily operations and client satisfaction.
Manage and process customer orders accurately and promptly, from initial receipt through to fulfillment, coordinating with relevant departments to ensure timely delivery.
Maintain and update customer relationship management (CRM) systems with accurate client information, interaction logs, and sales activities to support effective client engagement.
...
Provide comprehensive administrative and sales support to the sales team, ensuring efficient daily operations and client satisfaction.
Manage and process customer orders accurately and promptly, from initial receipt through to fulfillment, coordinating with relevant departments to ensure timely delivery.
Maintain and update customer relationship management (CRM) systems with accurate client information, interaction logs, and sales activities to support effective client engagement.
...
Ensure timely and accurate processing of all service contracts, orders, invoicing by performing timely housekeeping activities in SAP CRM
Identify, analyse, and resolve errors related to released orders promptly, collaborating with internal teams to implement corrective actions and prevent recurrence.
Monitor and manage any billing of services, or credit blocks that may affect order processing, working with relevant departments, to resolve issues that could delay fulfillment.
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Ensure timely and accurate processing of all service contracts, orders, invoicing by performing timely housekeeping activities in SAP CRM
Identify, analyse, and resolve errors related to released orders promptly, collaborating with internal teams to implement corrective actions and prevent recurrence.
Monitor and manage any billing of services, or credit blocks that may affect order processing, working with relevant departments, to resolve issues that could delay fulfillment.
...
Ensure timely and accurate processing of all service contracts, orders, invoicing by performing timely housekeeping activities in SAP CRM
Identify, analyse, and resolve errors related to released orders promptly, collaborating with internal teams to implement corrective actions and prevent recurrence.
Monitor and manage any billing of services, or credit blocks that may affect order processing, working with relevant departments, to resolve issues that could delay fulfillment.
...
Ensure timely and accurate processing of all service contracts, orders, invoicing by performing timely housekeeping activities in SAP CRM
Identify, analyse, and resolve errors related to released orders promptly, collaborating with internal teams to implement corrective actions and prevent recurrence.
Monitor and manage any billing of services, or credit blocks that may affect order processing, working with relevant departments, to resolve issues that could delay fulfillment.
...
Ensure timely and accurate processing of all service contracts, orders, invoicing by performing timely housekeeping activities in SAP CRM
Identify, analyse, and resolve errors related to released orders promptly, collaborating with internal teams to implement corrective actions and prevent recurrence.
Monitor and manage any billing of services, or credit blocks that may affect order processing, working with relevant departments, to resolve issues that could delay fulfillment.
...
Ensure timely and accurate processing of all service contracts, orders, invoicing by performing timely housekeeping activities in SAP CRM
Identify, analyse, and resolve errors related to released orders promptly, collaborating with internal teams to implement corrective actions and prevent recurrence.
Monitor and manage any billing of services, or credit blocks that may affect order processing, working with relevant departments, to resolve issues that could delay fulfillment.
...
Ensure timely and accurate processing of all service contracts, orders, invoicing by performing timely housekeeping activities in SAP CRM
Identify, analyse, and resolve errors related to released orders promptly, collaborating with internal teams to implement corrective actions and prevent recurrence.
Monitor and manage any billing of services, or credit blocks that may affect order processing, working with relevant departments, to resolve issues that could delay fulfillment.
...
Ensure timely and accurate processing of all service contracts, orders, invoicing by performing timely housekeeping activities in SAP CRM
Identify, analyse, and resolve errors related to released orders promptly, collaborating with internal teams to implement corrective actions and prevent recurrence.
Monitor and manage any billing of services, or credit blocks that may affect order processing, working with relevant departments, to resolve issues that could delay fulfillment.
...
Ensure timely and accurate processing of all service contracts, orders, invoicing by performing timely housekeeping activities in SAP CRM
Identify, analyse, and resolve errors related to released orders promptly, collaborating with internal teams to implement corrective actions and prevent recurrence.
Monitor and manage any billing of services, or credit blocks that may affect order processing, working with relevant departments, to resolve issues that could delay fulfillment.
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Manage local / CO teams and operations and drive operational efficiencies and continuous improvement by implementing organizational structures and processes locally
Develop a culture in line with International Operations Vision to make every customer touch point brilliant
Align with Head, Customer Operations Region on the local aspects of the transformation plans of Customer Operations (CO) into intelligent service centers and to become a more customer centric organization and execute against those plans
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Manages a team of associates responsible for end to end “Order to Cash” process, via phone, email and e-commerce.
Collaborate with customers, sales, operations and supply chain to ensure accurate and timely information is provided in response to all customer inquiries.
Partners with sales and customer service representatives to satisfy customer needs.
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Discuss the order specifications with the concerned sales companies or salesperson / internal sales (payment terms, delivery terms and other specific customer agreements).
Execute and manage the order processes (order to cash) via ERP System.
Place orders to internal factories / distribution centers and external suppliers.
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