Serve as the primary point of contact for customer inquiries via phone, email, and in-person, addressing questions about logistics services, shipment status, and delivery schedules.
Proactively manage and resolve customer issues and complaints, demonstrating strong problem-solving skills to ensure customer satisfaction and retention.
Accurately enter and update customer information, shipment details, and service requests into the company's logistics management system, ensuring data integrity.
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Training
Inventory Management
Customer Service
Leadership
Communication
Problem Solving
Sales
Time Management
Coaching
Technical Knowledge
Product Knowledge
Retail Management
Team Leadership
Sales Management
Visual Merchandising
Loss Prevention
Training
Inventory Management
Customer Service
Leadership
Communication
Problem Solving
Sales
Time Management
Coaching
Technical Knowledge
Product Knowledge
Retail Management
Team Leadership
Sales Management
Visual Merchandising
Loss Prevention
Training
Inventory Management
Customer Service
Leadership
Communication
Problem Solving
Sales
Time Management
Coaching
Technical Knowledge
Product Knowledge
Retail Management
Team Leadership
Sales Management
Visual Merchandising
Loss Prevention
Training
Inventory Management
Customer Service
Leadership
Communication
Problem Solving
Sales
Time Management
Coaching
Technical Knowledge
Product Knowledge
Retail Management
Team Leadership
Sales Management
Visual Merchandising
Loss Prevention
Training
Inventory Management
Customer Service
Leadership
Communication
Problem Solving
Sales
Time Management
Coaching
Technical Knowledge
Product Knowledge
Retail Management
Team Leadership
Sales Management
Visual Merchandising
Loss Prevention
Training
Inventory Management
Customer Service
Leadership
Communication
Problem Solving
Sales
Time Management
Coaching
Technical Knowledge
Product Knowledge
Retail Management
Team Leadership
Sales Management
Visual Merchandising
Loss Prevention