Perform annual risk assessment to support the development of the risk-based annual internal audit plan and define audit scope on business areas as well as across operational, financial, compliance, credit and other related risks
Support the review of PW Mark and Progressive Wage Model developments, research relevant workforce and industry trends, and translate findings into practical recommendations, programme materials and operating processes.
Drive customer experience transformation initiatives through the design, development and implementation of innovative products, services and operating models that enhance passenger and stakeholder experiences across the airport ecosystem.
Identify and address process inefficiencies, operational bottlenecks, and service gaps, delivering measurable improvements in productivity, quality, cost, and customer experience.
Plan and design lifecycle programs that welcome new members and encourage their first purchase, drive repeat purchases, re-engage inactive customers and invite eligible customers to renew their marketing consent. Define clear customer needs, business objectives and success measures.
Established in 2011 in a joint effort by the Maritime and Port Authority (MPA), the Agency for Science, Technology and Research (A*STAR) and the Singapore Economic Development Board (EDB), SMI develops strategies and programmes to achieve its mission with key focus areas in sectors such as port, shipping and maritime services. SMI charts the maritime research strategy and promotes greater industry-academia R&D collaborations to be undertaken in Singapore.
Drive the adoption of AI, automation and emerging technology solutions for the department and the wider firm, through the identification of transformation opportunities across workflows, and the design and implementation of use cases.
Engage with government agencies, institutes of higher learning, and companies to build and nurture strategic partnerships that enhance SIT’s educational and applied research activities.
Engage with government agencies, institutes of higher learning, and companies to build and nurture strategic partnerships that enhance SIT’s educational and applied research activities.
Plan and coordinate office relocation and new office setup, including move-out, make-good requirements, move-in, renovation works, and fit-out procurement, to ensure the office is fully operational-ready according to stipulated timeline.
Support the planning and coordination of digital transformation (DX) and platform integration initiatives across AEON Group ecosystem to ensure alignment with Group digital strategy and architecture principles.