Recruitment & Selection: Involved in recruitment activities, including sourcing and screening candidates, coordinating interviews, and assisting in candidate selection processes. Interns will also support job posting, candidate database management, and recruitment documentation.
Onboarding & HR Administration: Assist in employee onboarding processes, preparation and management of employee documents, maintenance of HR records, and general administrative tasks. Exposure to basic payroll processing and attendance tracking will also be provided.
Client & On-Site HR Support: Support HR operations by assisting HR officers during on-site client visits. This includes handling employee inquiries, supporting workforce coordination, and providing clarification to workers regarding company policies and procedures.
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Attend to all patients' and visitors' enquiries courteously, either in person or via telephone.
Demonstrate a positive, caring, professional, and customer-focused attitude when interacting with patients, visitors, doctors, and staff.
Maintain up-to-date knowledge of hospital policies and procedures, including hospital charges, discounts, guarantee letters, insurance coverage, and corporate accounts.
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Attend to all patients' and visitors' enquiries courteously, either in person or via telephone.
Demonstrate a positive, caring, professional, and customer-focused attitude when interacting with patients, visitors, doctors, and staff.
Maintain up-to-date knowledge of hospital policies and procedures, including hospital charges, discounts, guarantee letters, insurance coverage, and corporate accounts.
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Assist in the hiring and recruitment process, including posting job vacancies, screening applications, scheduling interviews, and coordinating the interview process.
Conduct background and reference checks.
Facilitate new employee onboarding, including induction, briefing, training, and orientation.
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Responsible for the full spectrum of HR functions including but not limited to payroll administration, compensation & benefits, leave administration, HR administration, training & development, and handling disciplinary matters on employees.
Establish/update and maintain employee database and records to ensure the data in the system is up-to-date.
Maintains and updates personnel files of all employees. Retains historical human resource records by designing a filing and retrieval system and keeping past and current records.
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