Sales Management: Drive and achieve sales, KPIs, and profitability goals.
Customer Experience: Ensure high standards of customer service and engagement on the sales floor.
Store Operations: Oversee daily store operations, including opening and closing procedures. Conduct full pre-sale preparation of goods, including checking names, quantities, completeness, prices, labeling compliance, unpacking, and inspecting the appearance. Arrange and display goods according to the company's international rules. Monitor the availability of goods in the trade section, check the quality, expiration dates, and ensure proper labeling and pricing.
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Ensure store operational requirements as per set Standard Store Operating Procedure (SOP) and by scheduling and assigning employees; following up on work results all the time
Maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results providing advice for staff performance improvement
Ensure all the time excellent customer service and demonstrate strong selling skills
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The Role Sales Assistant cum Cashier (Full Time & Part Time - RM9/hour)Responsible for cashiering dutiesRespond to customer inquiries and complaintsMaximize sales and profitability through professional handling of promotional sales transactionsMaintain cash transactions accurately according to SOP and keep proper records of operations.Actively promote stocks or promotional mechanics to customers
The Role Supervisor / Retail ExecutiveResponsible in assisting Store Manager/Executive in Charge for overall Outlet OperationHandle all day-to-day task at store (cash money, daily report, promotion etc)Supervise staffs (attendance, briefing, follow up)To demonstrate excellent customer service and build & maintain good rapport with customersPlay an integral part in contributing towards outlet sales achievement & sales growthMaintain cash accurately according to the set procedures and to keep proper records of operationActively promote stocks or promotional mechanics to customerResponsible in dealing with customer inquiries and complaintsAssisting in all aspects of outlet , especially display, merchandising and cleanliness