Responsible for maintaining information on e-commerce platforms, responding to customer enquiries, and following up on orders
Respond to customer enquiries promptly and provide assistance regarding products, pricing, orders, payments, delivery, after-sales service, and other related matters
Follow up on customer needs and order status, and handle and provide timely feedback on customer issues
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Administrative and executive secretaries perform liaison, coordination and organizational tasks in support of managers and professionals and/or prepare correspondence, reports and records of proceedings and other specialized documentation.
Drafting administrative correspondence and minutes;
Obtaining, proposing and monitoring deadlines and follow-up dates;
...
Administrative and executive secretaries perform liaison, coordination and organizational tasks in support of managers and professionals and/or prepare correspondence, reports and records of proceedings and other specialized documentation.
Drafting administrative correspondence and minutes;
Obtaining, proposing and monitoring deadlines and follow-up dates;
...
Administrative and executive secretaries perform liaison, coordination and organizational tasks in support of managers and professionals and/or prepare correspondence, reports and records of proceedings and other specialized documentation.
Drafting administrative correspondence and minutes;
Obtaining, proposing and monitoring deadlines and follow-up dates;
...
Administrative and executive secretaries perform liaison, coordination and organizational tasks in support of managers and professionals and/or prepare correspondence, reports and records of proceedings and other specialized documentation.
Drafting administrative correspondence and minutes;
Obtaining, proposing and monitoring deadlines and follow-up dates;
...
Administrative and executive secretaries perform liaison, coordination and organizational tasks in support of managers and professionals and/or prepare correspondence, reports and records of proceedings and other specialized documentation.
Drafting administrative correspondence and minutes;
Obtaining, proposing and monitoring deadlines and follow-up dates;
...
Administrative and executive secretaries perform liaison, coordination and organizational tasks in support of managers and professionals and/or prepare correspondence, reports and records of proceedings and other specialized documentation.
Drafting administrative correspondence and minutes;
Obtaining, proposing and monitoring deadlines and follow-up dates;
...
Administrative and executive secretaries perform liaison, coordination and organizational tasks in support of managers and professionals and/or prepare correspondence, reports and records of proceedings and other specialized documentation.
Drafting administrative correspondence and minutes;
Obtaining, proposing and monitoring deadlines and follow-up dates;
...
Administrative and executive secretaries perform liaison, coordination and organizational tasks in support of managers and professionals and/or prepare correspondence, reports and records of proceedings and other specialized documentation.
Drafting administrative correspondence and minutes;
Obtaining, proposing and monitoring deadlines and follow-up dates;
...
Administrative and executive secretaries perform liaison, coordination and organizational tasks in support of managers and professionals and/or prepare correspondence, reports and records of proceedings and other specialized documentation.
Drafting administrative correspondence and minutes;
Obtaining, proposing and monitoring deadlines and follow-up dates;
...
Administrative and executive secretaries perform liaison, coordination and organizational tasks in support of managers and professionals and/or prepare correspondence, reports and records of proceedings and other specialized documentation.
Drafting administrative correspondence and minutes;
Obtaining, proposing and monitoring deadlines and follow-up dates;
...
• Support the Head of Department in leading and supervising the finance & accounts team.• Strengthen and continuously improve internal accounting controls, policies, and procedures.• Financing & Treasury• Prepare documents and information for banking facilities applications/reviews.• Manage loan terms, repayment schedules, loan covenants, and banking relationships.• Perform daily and monthly bank reconciliations (project & loan accounts).• Oversee treasury operations: cashflow management, liquidity planning, and compliance with bank requirements.• Cash Flow & Budgeting Prepare detailed project-based and consolidated cash flow forecasts.• Monitor inflows/outflows, update forecasts based on actuals, and flag potential cash issues.• Participate in budgeting, track actual costs vs budget, and report variances.• Financial Reporting & Analysis Review management accounts and prepare financial reports for decision-making.
• Ensure compliance with accounting standards and statutory requirements. Analyse financial data, conduct ratio analysis, and benchmark against competitors.• Present quarterly and yearly financial results to management. Compliance & External Liaison Ensure compliance with statutory reporting requirements, tax laws, corporate policies, and financial agreements.• Liaise with auditors, tax agents, company secretary, bankers, solicitors, and other regulatory bodies.• Audit & Tax Prepare audit schedules, handle audit queries, and review draft audited reports.
• Support the Head of Department in leading and supervising the finance & accounts team.• Strengthen and continuously improve internal accounting controls, policies, and procedures.• Financing & Treasury• Prepare documents and information for banking facilities applications/reviews.• Manage loan terms, repayment schedules, loan covenants, and banking relationships.• Perform daily and monthly bank reconciliations (project & loan accounts).• Oversee treasury operations: cashflow management, liquidity planning, and compliance with bank requirements.• Cash Flow & Budgeting Prepare detailed project-based and consolidated cash flow forecasts.• Monitor inflows/outflows, update forecasts based on actuals, and flag potential cash issues.• Participate in budgeting, track actual costs vs budget, and report variances.• Financial Reporting & Analysis Review management accounts and prepare financial reports for decision-making.
• Ensure compliance with accounting standards and statutory requirements. Analyse financial data, conduct ratio analysis, and benchmark against competitors.• Present quarterly and yearly financial results to management. Compliance & External Liaison Ensure compliance with statutory reporting requirements, tax laws, corporate policies, and financial agreements.• Liaise with auditors, tax agents, company secretary, bankers, solicitors, and other regulatory bodies.• Audit & Tax Prepare audit schedules, handle audit queries, and review draft audited reports.
• Support the Head of Department in leading and supervising the finance & accounts team.• Strengthen and continuously improve internal accounting controls, policies, and procedures.• Financing & Treasury• Prepare documents and information for banking facilities applications/reviews.• Manage loan terms, repayment schedules, loan covenants, and banking relationships.• Perform daily and monthly bank reconciliations (project & loan accounts).• Oversee treasury operations: cashflow management, liquidity planning, and compliance with bank requirements.• Cash Flow & Budgeting Prepare detailed project-based and consolidated cash flow forecasts.• Monitor inflows/outflows, update forecasts based on actuals, and flag potential cash issues.• Participate in budgeting, track actual costs vs budget, and report variances.• Financial Reporting & Analysis Review management accounts and prepare financial reports for decision-making.
• Ensure compliance with accounting standards and statutory requirements. Analyse financial data, conduct ratio analysis, and benchmark against competitors.• Present quarterly and yearly financial results to management. Compliance & External Liaison Ensure compliance with statutory reporting requirements, tax laws, corporate policies, and financial agreements.• Liaise with auditors, tax agents, company secretary, bankers, solicitors, and other regulatory bodies.• Audit & Tax Prepare audit schedules, handle audit queries, and review draft audited reports.
Marketing Strategy
Digital Marketing
Campaign Management
Brand Management
Content Creation
SEO/SEM
Market Research
Team Leadership
Budget Management
Data Analysis
Communication Skills
Client Relations
Product Knowledge
Communication Skills
Retail Sales
Communication Skills (Mandarin & English)
Sales
Interpersonal Skills
Retail Experience
Customer Service
Sales Presentations
Territory Management
Business Development