Design and oversee creative for EDMs, online advertising, social media, website and ecommerce, campaigns, retail, B2B materials, and other brand communications.
Maintain a consistent cadence of client-facing activities designed to increase product adoption, deliver value to the customer, and increase the likelihood of renewals, including (i) Preparation and delivery of progress checks for renewal customers, (ii) License activation workshops, (iii) Commercial reviews, all of which are designed to drive the increased success of renewals .
Account Management: Build and maintain strong relationships with hotel partners, develop long-term strategic plans, and provide training and support to maximize their sales performance.
Ensure exceptional service by managing and resolving escalations and complex issues that arise during service delivery, ensuring timely and effective solutions, and acting as the primary contact for stakeholders across fuel and enterprise solutions accounts in resolving issues.
At least a Bachelor's degree in the following field of study: Accounting or Chartered Accountant or equivalent (such as ICAEW / ACCA / MICPA-CAANZ / CPA Australia)
Evaluate partner potential during pre-deal discussions and provide senior management with an assessment of customer and market size, customer profiling, proposition strategy, revenue potential, and other commercial factors.
Lead and supervise the day-to-day activities of the benefits payment process, including Surrender, Maturity, Withdrawal and Cancellation of Life and Family Takaful, ensuring timely and accurate completion
Oversee daily site operations, structural works, architectural finishes, and mechanical & electrical (M&E) installations to ensure strict compliance with quality, budget, and timeline targets.
Procurement of Maintenance Contracts: Collaborate with Procurement, and DCO teams to identify maintenance needs and develop specifications for new contracts.