Lead by example in customer service, greet customer and give assistance and make sure standards are followed to reflect a strong image for our brands and company.
Supports the Senior Manager and Head, of Corporate Secretariat in the effective and efficient delivery of day-to-day secretarial work across the Group.
Own and execute a revenue-driven sales and activation strategy for South East Asia (West), where new B2B payment flow opportunities are emerging and partner-led distribution models are gaining momentum.
Participate in technical accounting and audit methodology consultations, and provide practical, high-quality technical support to SEA Audit & Assurance engagement teams.
Leading and managing board and executive compensation advisory projects encompassing a wide range of areas such as executive compensation practices, board remuneration benchmarking and policy enhancement, HR strategy, performance management, organizational design, and scorecard development. This includes designing and developing frameworks and solutions to address client challenges.
Pre-Meeting Research & Alignment: Coordinate in advance with potential educational and corporate clients to uncover their specific needs, tailoring pitch materials accordingly.
Lead employees using performance management , manage capacity planning, new staff onboarding and provide oversight and direction to the employees in the department in accordance with the organization's policies and procedures. Ensures all queries to TLM Support arrive via MMP ticket and resolved on with high standards and on a timely manner. Provides support in the area of Global Reconciliations when related to TLM
Administration and Engagement Management: Responsible for administration which includes onboarding of clients, opening engagements, managing the finances related to the engagements, billing and collection of fees.