Define and drive regional communications strategies that support business objectives and reinforce CARSOME’s positioning as a tech-driven automotive leader. Ensure consistency in tone, voice, and key messaging across markets and platforms.
Lead the planning and execution of thought leadership initiatives to build visibility around CARSOME’s industry insights, innovation, sustainability, and startup ecosystem contributions. Identify and manage speaking engagements, awards, article contributions, interviews, and other executive profiling opportunities.
Oversee the development of high-quality content including press releases, long-form articles, thought leadership articles, talking points, speeches, awards submissions and strategic decks. Review and edit materials to ensure brand alignment and clarity of messaging.
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Support the superior in the overall marketing and communication programs which may include strategy development, program implementation and evaluation, as well as budgetary control to build a strong and unified shopping mall brand that stands out from the competition.
Always keep track of the new developments or rulings in the industry and apply latest concepts and ideas in order to strengthen the current practices and enhance the department performance.
Provide conceptualization and design support for all mall wide events / promo / activities A&P collateral.
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Optimize underwriting and portfolio management risk policies through use of analytics and strategies for consumer portfolios
Understand, implement, and promote best lending practices across different countries, ensuring successful acquisition and portfolio management strategies are integrated.
Continuously monitor portfolio risk reports, leveraging them to pinpoint and capitalize on opportunities for enhancing credit program efficiency.
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To provide appropriate financial solutions to our Premier Banking customers and expand the Premier Franchise by acquiring new Premier Banking customers via various marketing initiatives.
To plan, organize, participate and execute event and sales activities inline with the Premier Banking business direction and related sales initiatives.
To provide excellent customer experience to our Premier Banking customers at all touch points via 3 distinctive service elements ie cared for, excellent and enhanced value.
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Spearhead the overall operations of the debt recovery department, driving performance from initial delinquency through to repossession and legal enforcement.
Design and execute proactive credit control blueprints to hit rolling collection marks, boost cure rates, and minimize non-performing loans (NPL).
Take full ownership of a 10 to 15-member team (including Senior Executives), conducting regular performance tracking, coaching, and workload calibration.
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Responsible for growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, and conventions
Responsible for overall Customer satisfaction, the processing orders for company products and services
Establish relationship with clients and provide high standard of customer service continually.
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Lead and drive end-to-end international expansion programmes, with a primary focus on Europe, ensuring delivery against strategic objectives, timelines, and investment plans.
Partner with senior leadership to develop and execute market entry roadmaps, including business readiness, operating model implementation, and post-launch stabilization.
Act as the key interface between headquarters and local market teams to align priorities, accelerate decision-making, and ensure effective execution.
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