Defines the detailed plan and its interdependencies, including planning for and locating project resources.
Lead project delivery of technology initiatives (systems, platforms, automation, AI, data).
Act as Scrum Master for assigned teams (Sprint Planning, Daily Standups, Reviews, Retrospectives) as well as hybrid project management methodology.
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Candidate must possess at least a Diploma or Bachelor’s Degree, in Business Studies/ Administration/ Management, Hospitality/ Tourism/ Hotel Management, or equivalent.
Required language(s): Bahasa Malaysia, English.
At least 3 – 5 years of working experience in the F&B/retail operation is preferred for this position.
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Lead the design, development and deployment of digital applications and solutions across the APAC region, focusing on Automation, AI, BI and reporting factory and digital business applications. Solutions include on-the-shelf or custom development specific for APAC region or the deployment of solutions delivered by Group DDTech teams.
Translate business requirements from regional functions and country teams into scalable digital solutions that support operational efficiency and decision making.
Oversee the deployment of solutions delivered by the Automation & AI team, Reporting Factory (BI & Analytics) and IT project teams.
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Lead the design, development and deployment of digital applications and solutions across the APAC region, focusing on Automation, AI, BI and reporting factory and digital business applications. Solutions include on-the-shelf or custom development specific for APAC region or the deployment of solutions delivered by Group DDTech teams.
Translate business requirements from regional functions and country teams into scalable digital solutions that support operational efficiency and decision making.
Oversee the deployment of solutions delivered by the Automation & AI team, Reporting Factory (BI & Analytics) and IT project teams.
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To lead, expand + collaborate to achieve a structured set up of the Road Logistics network to support cross border trucking services.
To review major vendors’ portfolio and step up engagement to identify new vendors to enhance service offer quality, new lanes and provide optimum service levels.
To support development of live tracking capabilities for cross border shipments using TMS.
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Take full ownership of the assigned portfolio of service agreements (e.g., Remote Services, Inspection, and Maintenance), ensuring delivery excellence and high customer satisfaction.
Develop and lead a regional support structure, including quotation management, contract delivery, and back-office operations.
Act as the primary point of contact for all contractual service matters, ensuring timely and effective execution aligned with customer expectations.
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Take full ownership of the assigned portfolio of service agreements (e.g., Remote Services, Inspection, and Maintenance), ensuring delivery excellence and high customer satisfaction.
Develop and lead a regional support structure, including quotation management, contract delivery, and back-office operations.
Act as the primary point of contact for all contractual service matters, ensuring timely and effective execution aligned with customer expectations.
...
Candidate must possess at least a Diploma or Bachelor’s Degree, in Business Studies/ Administration/ Management, Hospitality/ Tourism/ Hotel Management, or equivalent.
Required language(s): Bahasa Malaysia, English.
At least 3 – 5 years of working experience in the F&B/retail operation is preferred for this position.
...
Assist the Store Manager in daily operations, staff supervision, and workflow management.
Act as the PIC when the Store Manager is not present.Manage stock ordering, replenishment, and supplier coordination.
Track and monitor the store’s five key performance indicators (KPIs) — including cup productions sales, customer satisfaction, waste control, QA/QC, and compliance.
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Assist the Store Manager in daily operations, staff supervision, and workflow management.
Act as the PIC when the Store Manager is not present.Manage stock ordering, replenishment, and supplier coordination.
Track and monitor the store’s five key performance indicators (KPIs) — including cup productions sales, customer satisfaction, waste control, QA/QC, and compliance.
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Actively in financial planning, analysis and corporate reporting to the management.
Preparation of monthly forecasting and annual budgeting process.
Critically identify, analyze and highlight gaps between budget and forecast, unusual trend or alarming events and escalate project risks from the operation and financial gaps to superior.
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Own the design and execution of employee engagement activities across the region, adapting national campaigns (CARSOME FIT, SPARK, festivities) to local context and branch realities.
Champion and drive adoption of the Core Values campaign across the region, working with Branch/Area Managers to embed it into everyday team routines and touchpoints.
Own the Employee Engagement Survey process for the region — driving completion, translating ground-level feedback into concrete action plans, and following through with Branch/Area Managers on outcomes.
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Defines the detailed plan and its interdependencies, including planning for and locating project resources.
Lead project delivery of technology initiatives (systems, platforms, automation, AI, data).
Act as Scrum Master for assigned teams (Sprint Planning, Daily Standups, Reviews, Retrospectives) as well as hybrid project management methodology.
...
To manage all assigned client portfolio/s to effectively achieve the organization’s targeted financial and management objectives as determined by the management.
To manage the profitability of assigned client portfolios and ensure recoveries of all service incomes on timely and effective manners.
To fully understand existing T&Cs contained in the Distribution and Supplemental Agreements to ensure consistent services are provided in alignment with contract stipulations.
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To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals.
To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business Development teams, including pricing decisions.
To monitor competition by gathering current marketplace information on pricing + products.
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