Ensure internal control and compliance are not compromised.
Champions service performance within the branch (queue management, complaint handling, SST uptime, customer experience)
Approve, Review and Audit Teller and Related Branch Financial Transactions (End of Day Financial Transaction Checking, Balancing, Reconciliation, etc.) in order to Prevent and Detect Fraud and Errors...
Execute regional account plans aligned with global customer strategies and business objectives.
Develop and maintain strong relationships with key customer stakeholders across procurement, supply chain, logistics, manufacturing, and commercial functions....
The strategy behind this role is to lead with an exciting, high-impact value proposition—focusing on energy transition and green hydrogen—while clearly defining key strategic mandates like Petronas account ownership to self-filter candidates.
Location: Malaysia
Industry: Global Industrial Gases & Process Engineering...
Achieve and exceed sales targets while ensuring a positive shopping experience for every customer.
Cultivate a welcoming, customer-first environment.
Must ensure that staff are trained on product knowledge, customer service techniques to enhance overall shopping experiences as well as cross-selling techniques....
Defines sourcing contracts / supply agreements and ensures appropriate contractual agreements are in place addressing flow down requirements, capacity, cost, and commercial requirements...
Manage daily cash positions, bank balances, receipts, payments, and short-term liquidity requirements.
Prepare rolling cash flow forecasts and provide timely visibility of funding needs, cash surpluses, and liquidity risks.
Administer banking facilities, authorised signatories, bank mandates, interbank transfers, and online banking access in accordance with approved controls....
Prepare and pro-actively execute sales plans for prospective customers from Bank’s leads (LMS) and self-generated leads
Actively participate and collaborate with other sales personnel at PBC/branch/region on sales activities/campaigns for customer acquisition and retention
Prepare and provide investment & wealth financial advisory and assistance to customers for their investment/wealth portfolio management...
Represent the hotel to prospective clients: Serve as the primary point of contact for customers seeking group rooms, meeting space, and food and beverage services
Drive new business opportunities: Respond to inquiries, initiate outreach, qualify leads, and solicit potential clients through proactive sales efforts
Manage the full sales cycle: Conduct site visits, entertain clients, prepare proposals, determine rates, negotiate contracts, and service accounts through fulfillment...
Manage and grow accounts across various market segments, with a strong focus on wholesale, travel trade, and travel agency partners, including both domestic and international accounts
Generating and maximizing the business potential of the designated portfolio through daily sales calls, telephone calls, effective account servicing, site inspection and entertainment
Prepare correspondence to customers and internal booking reports, and maintain sales files...
Support the management of day-to-day business relationships with assigned pharmacy accounts and ensure smooth communication and execution of agreed business plans.
Monitor monthly and YTD sales performance against budget, target and previous year, identify performance gaps and support corrective actions.
Support the preparation of regular business reviews, sales updates, forecasts and account presentations....
Developing and managing the monthly CRM campaign calendar and ensuring campaigns are delivered accurately and on time.
Building and optimising automated customer journeys, including targeted retention campaigns, win-back initiatives and personalised treatments based on customer value and churn risk.
Translating customer data into actionable insights and continuously improving audience segmentation and targeting....
Rentokil Initial is one of the largest business services company with more than 68,500 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.
To support collaboration between customer care locations (CCL), sales as well as system + processes to deliver a great customer experience, supporting the development of new + existing customer targets.
To ensure supplier relationships are created + pro-actively managed, ensuring delivery to service level agreements (SLA) + global partnership rules (GPR).
To conduct regular anytime conversations with all direct reports to discuss + ensure traction on delivering performance + development goals....
Operational Excellence: Oversee all receipt, storage, and dispatch activities, ensuring maximum efficiency and compliance with Rentokil’s global standards.
Inventory Integrity: Achieve zero stock variance. Implement strict FIFO/LIFO principles and manage the "Non-Conformance Report" (NCR) process to maintain quality control.
Strategic Planning: Optimize space layout to maximize capacity, manage demand forecasting, and initiate stock ordering to prevent stockouts or overstocking....