Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
Understand the scope of the contract and make sure that all work is carried out accordingly.
Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets....
Manage and execute defined transfer and conversion projects and sub-projects to achieve strategic project objectives: Scope, Budget and Time to project completion.
Manage medium to large project teams with members outside the direct working environment to structure the project organization and define clear roles & responsibilities as well as the relevant interfaces.
Coordinate and prepare Transfer and Conversion projects based on technical feasibility, product volume forecast in close alignment with the transfer portfolio management, division, technology experts and capacity planning....
Membantu dalam pelaksanaan standard Sistem Pengurusan Kualiti dan memastikan semua produk memenuhi piawaian kualiti yang ditetapkan.
Berkerjasama dengan jabatan pengeluaran bagi menyelesaikan isu-isu berkaitan dengan kualiti dan memantau proses pengeluaran untuk memastikan prosedur serta amalan yang ditetapkan dipatuhi.
Mengumpul, merekod, dan menganalisis data kualiti produk untuk mengenal pasti masalah serta menyediakan cadangan penambahbaikan....