5,000+ Perhubungan Pelanggan Jobs in Malaysia | Job Vacancies | October 2026

Data Monitoring & Problem Analysis
Monitor daily AI customer service metrics, including accuracy rate, response quality, and Customer Satisfaction (CSAT).
Review incorrect or unresolvable AI cases to identify whether issues stem from missing/outdated knowledge base content or required skill configuration adjustments. ...

Posted

7 days ago

Customer Service Officer (iShopChangi) Customer Service Officer (iShopChangi)

SMARTE CARTE SINGAPORE PTE. LTD.

Full Time

Singapore

Core Responsibilities:
Counter Duties
- Handle all duties required at the iShopChangi service counter, including end-to-end fulfillment for departure and/or arrival orders. ...

Posted

16 days ago

Customer Service Officer cum Receptionist Customer Service Officer cum Receptionist

VENUS BEAUTY SERVICES PTE. LTD.

Full Time

Singapore

Handle customer service hotline and provide first level of support
Handling telephone calls, screening and directing calls
Provide quality customer service to customers over phone or email ...

Posted

7 days ago

Customer Service Coordinator (Logistics) @ West Customer Service Coordinator (Logistics) @ West

RECRUIT EXPRESS SERVICES PTE. LTD.

Full Time

Singapore

Handle customer enquiries and coordinate import, export and local cargo orders.
Raise and update job sheets for import/export shipments and ensure accurate job details.
Coordinate with shipping lines and internal departments on cargo clearance, transportation and warehousing. ...

Posted

7 days ago

[Entry Level] Customer Service Coordinator [Entry Level] Customer Service Coordinator

NOVEX ORGANIZATION

Full Time

Singapore

Represent brands at events & campaigns
Engage and connect with customers
Build communication & marketing skills ...

Posted

7 days ago

Customer Service - Sales Associate (Mentorship) Customer Service - Sales Associate (Mentorship)

GROWTH TALENT RECRUIT

Full Time

Singapore

Work on live events and marketing campaigns
Represent established brands
Engage with customers face-to-face ...

Posted

7 days ago

(Entry Level) Customer Service Executive (Entry Level) Customer Service Executive

VALOR ORGANISATION PTE. LTD.

Full Time, Part Time

Singapore

Build Your Career From The Ground Up.
Looking to turn your potential into a real career?
Join our team to gain hands-on experience in marketing, brand engagement, sales, and leadership while working with established clients. ...

Posted

7 days ago

[NEW OPENING] EVENT CUSTOMER SERVICE [NEW OPENING] EVENT CUSTOMER SERVICE

NOVEX ORGANIZATION

Full Time

Singapore

️ Communication & sales training
1-to-1 coaching and mentorship
️ Overseas travel opportunities ...

Posted

7 days ago

Analyst - Customer Service - Order Management Analyst - Customer Service - Order Management

Bruker

Full Time

Bukit Mertajam

Entire Spare Part Order Process Management (OTC)
Process and coordinate after Sales Service Spare Parts requests
Service Support and Logistics as Back Office Function ...

Posted

7 days ago

Customer Service - Logistics Executive [EL] Customer Service - Logistics Executive [EL]

WECRUIT PTE. LTD.

Full Time

Singapore

Posted

7 days ago

Customer Service (Property MNC) @ Central Customer Service (Property MNC) @ Central

PERSOL

Full Time

Outram

Posted

7 days ago

CUSTOMER SERVICE EXECUTIVE (ELECTRONICS DISTRIBUTION) CUSTOMER SERVICE EXECUTIVE (ELECTRONICS DISTRIBUTION)

Addcom Solution Pte Ltd

Full Time

Kallang

Handle customer enquiries through telephone, email, WhatsApp and other approved communication channels.
Respond to enquiries relating to electronic components, products, stock availability, pricing, lead times and delivery schedules.
Obtain and clarify customer requirements, including part numbers, specifications, quantities and delivery requirements. ...

Posted

7 days ago

[Entry Level] Customer Service Coordinator [Entry Level] Customer Service Coordinator

NOVEX ORGANIZATION

Full Time

Singapore

Posted

7 days ago

Customer Service Officer (Call Center) Customer Service Officer (Call Center)

Bank Of China

Full Time

Outram

Posted

7 days ago

Customer Service Officer (Education Business) Customer Service Officer (Education Business)

MINDFLEX EDUCATION PTE. LTD.

Full Time

Ang Mo Kio

Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria ...

Posted

7 days ago

Customer Service Manager Customer Service Manager

RECRUIT LYNC PTE. LTD.

Full Time

Bedok

Posted

22 days ago

Customer Service Team Lead - Escalation Customer Service Team Lead - Escalation

Hytech

Full Time

KL City

Oversee trading complaints management, ensuring efficiency and adherence to compliance requirements.
Develop, refine, and update complaint handling SOPs, FAQs, and training materials, ensuring effective execution within the team.
Analyze complaint data to identify trends and drive cross-departmental improvements. ...

Posted

7 days ago

Customer Care Customer Care

AVARON PTE. LTD.

Full Time

Singapore

Connect with customers through events, roadshows, and promotional campaigns.
Build positive relationships by providing a great customer experience.
Represent our clients in a professional and approachable manner. ...

Posted

22 days ago

CUSTOMER SERVICE CUSTOMER SERVICE

LC X JE

Full Time

Gerbang Nusajaya

Assist in handling customer inquiries via phone, email, chat, or social media
Provide accurate information about products/services
Support in resolving customer complaints and escalating issues when necessary ...

Posted

a month ago

(KUL) Ocean Export, Customer Service (KUL) Ocean Export, Customer Service

Morrison Express

Full Time

Malaysia

Manage daily export shipment operations from booking to cargo departure.
Coordinate with shipping lines, airlines, truckers, warehouses, and overseas agents.
Arrange bookings and monitor vessel schedules. ...

Posted

7 days ago

TRANSPORT CUSTOMER SERVICE ASSISTANT (ROT) TRANSPORT CUSTOMER SERVICE ASSISTANT (ROT)

MEWAH EXIM SDN BHD

Full Time

Johor Bahru

Handle customer enquiries and provide timely assistance on shipment and logistics-related matters.
Coordinate container release / ROT arrangements with shipping lines, depots, hauliers and relevant parties.
Prepare and process Release Order (RO)/ROT documentation and ensure all required documents are complete. ...

Posted

7 days ago

Customer Service Executive (Chemicals Industry) Customer Service Executive (Chemicals Industry)

Chemmart Asia Sdn Bhd

Full Time

Puchong

To handle inquiry from customers – calls / emails
To manage and process quotation from customers
Handle and send sales order, cash sales and invoices to customers ...

Posted

7 days ago

Temp Customer Service (Order Processing) Temp Customer Service (Order Processing)

REVUP PROSERVICES PTE. LTD.

Part Time

Singapore

Salary: Up to $15/hour
Contract: 6 months
Working Schedule: Mon-Fri Office Hours ...

Posted

8 days ago

Customer Service Executive Customer Service Executive

Air Liquide

Full Time

Shah Alam

Posted

22 days ago

Technical Customer Service Representative Technical Customer Service Representative

Resmed

Full Time

KL City

Subject Matter Expert (SME) that provides training, knowledge expertise and best practices to drive consistent and continual performance improvement for team
Keep up with changes in ResMed Product and Software. Provide training and assistance for team members on ResMed’s product and software.
Ensure process alignment within the team and internal stakeholders. ...

Posted

17 days ago

APAC Customer Service Manager APAC Customer Service Manager

Pall - Aerospace

Full Time

Petaling Jaya

Provide APAC leadership to Customer Service Team Lead Supervisors responsible for Order-to-Cash activities across phone, email, and e-commerce. Serves as the main point of accountability for service performance, KPI and SLA targets, reporting, and continuous improvement.
Work closely with customers and internal teams — including sales, operations, supply chain, and logistics—to ensure accurate, timely information flows and a seamless customer experience worldwide.
Act as the senior escalation contact for complex customer issues, ensuring quick, compliant resolutions and consistent global policy execution. Coaches and mentors Team Leads globally to build leadership skills and reinforce Pall’s vision, culture, and performance standards. ...

Posted

17 days ago

Customer Service Officer (Part Time) Customer Service Officer (Part Time)

FRESVER REBIRTH PTE. LTD.

Full Time, Part Time

Singapore

Posted

9 days ago

Customer Service (Sea Freight) Customer Service (Sea Freight)

AGI FREIGHT SINGAPORE PTE LTD

Full Time

Singapore

Develop and manage new and existing accounts.
Respond to RFI/RFQs and daily adhoc enquiries
To source for the best rates for ocean enquiries and feedback on any business opportunities. ...

Posted

17 days ago