Product TrainingDevelop and conduct product knowledge training for internal staff, distributors, clinics, and customers.Deliver theoretical and practical training on products, ingredients, treatment protocols, and product applications.Prepare training materials, presentations, manuals, and educational resources.Ensure trainees understand product indications, contraindications, benefits, and proper usage.
Clinical TrainingConduct hands-on product demonstrations and practical workshops.Train doctors, aesthetic practitioners, nurses, therapists, and clinic staff on treatment procedures.Provide guidance on treatment techniques, patient selection, and post-treatment care.Ensure treatments are performed according to company protocols and safety guidelines.
Product SupportProvide technical support to customers regarding product usage and treatment procedures.Handle product-related enquiries from internal teams and external customers.Assist the Sales team during product launches and customer presentations.Troubleshoot product-related issues and provide appropriate solutions....
Promote medical aesthetic products such as skincare, injectables, laser devices, and other aesthetic solutions to clinics, dermatologists, and aesthetic doctors.
Build and maintain strong relationships with healthcare professionals, clinic owners, and customers.
Provide product consultations and product knowledge support to customers when required....
Medical Education Strategy & Program ManagementDevelop and implement medical education and training programmes based on business and market needs.Lead the planning, development and execution of product training, clinical education programmes, workshops, seminars and professional education events.Develop and maintain training materials, clinical protocols, SOPs and assessments.Establish training frameworks, competency assessments and performance standards.Evaluate training effectiveness through assessments, feedback and performance, and recommend improvements.
Clinical & Product EducationOversee theoretical and practical training on medical aesthetic products, treatment protocols, applications and clinical best practices.Ensure training content is accurate, evidence-based and up to date.Provide medical and clinical support to Sales and Marketing for product launches, presentations, workshops and education events.Review scientific literature, clinical evidence and industry developments to ensure relevant product and clinical knowledge.Support the development of scientific and educational content for launches, conferences, seminars and workshops.
Team Leadership & Trainer DevelopmentLead, manage and mentor Medical Trainers and other training personnel.Coach trainers to improve their presentation, clinical, product knowledge and facilitation skills.Monitor trainer performance and support their professional development.Coordinate training schedules, resources and manpower.Maintain high training standards across the team....
Check-In Procedures: Welcome mothers and families upon arrival, handle check-in processes, and provide an orientation of the center’s facilities and services.
Check-Out Procedures: Manage check-out processes, ensuring all necessary paperwork is completed, and gather feedback on the experience.
Schedule Coordination: Arrange schedules for care services, meals, and any special activities or events....
Basic computer skills
including Microsoft Office/Google Workspace.
Fluent in English
Mandarin would be an added advantage.
Comfortable working shifts
weekends
and public holidays when required.
Check-In Procedures: Welcome mothers and families upon arrival, handle check-in processes, and provide an orientation of the center’s facilities and services.
Check-Out Procedures: Manage check-out processes, ensuring all necessary paperwork is completed, and gather feedback on the experience.
Schedule Coordination: Arrange schedules for care services, meals, and any special activities or events....
Basic computer skills
including Microsoft Office/Google Workspace.
Fluent in English
Mandarin would be an added advantage.
Comfortable working shifts
weekends
and public holidays when required.
• Conduct professional consultations and assess patients’ aesthetic and skin concerns• Develop personalised and appropriate treatment plans based on each patient’s needs• Perform aesthetic treatments within your training, competency and authorised scope of practice• Provide clear treatment explanations, pre-treatment advice, informed consent and post-treatment care• Maintain accurate clinical notes, treatment records and patient documentation• Follow up with patients and appropriately manage or escalate treatment concerns and adverse events• Work closely with our doctors, consultants, therapists and clinic team to provide a smooth patient experience• Participate in clinical training and continuous professional development• Contribute to educational and social media content for the clinic