Manage and maintain accurate inventory records for air conditioning units and related parts across all 18 outlets, ensuring stock levels are optimized for sales and operational needs.
We are looking for a dynamic, sales-driven, and customer-focused Branch Sales Manager to lead the daily operations of our hair spa branch. This role is responsible for driving sales performance, providing expert consultations to customers, leading the service team, and ensuring smooth branch operations. A strong background in sales and customer consultation is essential.
Handle walk-in, phone and written customer enquiries related to product repairs, servicing and warranty matters, including case registration, follow-up, customer updates and coordination with internal departments/service teams to ensure timely resolution.
The Retail Operations Manager is responsible for driving the overall sales performance, operational excellence and continuous development of the retail channel. The role leads Area Managers and Outlet Supervisors to achieve sustainable sales and profitability targets while ensuring consistent operational and customer service standards across all outlets.